| Information Code | Meaning | Action |
|---|---|---|
| UB | Unbalanced load prevents washer from spinning. | Redistribute the load, and then press the Start/Pause button. |
| dC1 | The washer did not properly lock the door. | Make sure the door is firmly closed. Restart the washer. If the code reappears, call customer service. |
| 5C | The washer does not drain. The washer may detect a small clog while draining. | 1. Restart the washer. 2. Select the Spin Only cycle. 3. Press the Start/Pause button to drain the water. If the washer still does not drain, call customer service. |
| 4C | Your Washer has tried to fill but was unsuccessful. Check if the hot water supply hose is connected. | Check for the water taps and hoses connection(hose bent and inlet screens). If using a flood safety device, remove the device and directly connect the water hoses to the washer. The hot water supply hose must be connected because the Auto Temperature Control (A.T.C.) function supplies hot water if the temperature of cold water is lower than 59 °F. |
| tC1 | Temperature sensor problem | Restart the washer. If the code reappears, call customer service. |
| 3C | Motor problem. | |
| dC | Lid is open when washer is running. | Close the lid tightly and restart the cycle. If the code reappears, call for service. |
| dC1 | Your washer failed to lock the lid | |
| LC | Water level problem. | Call customer service. |
| OC/1C | Water level sensor problem | |
| bC2 | Jammed button. | |
| AC | Communication error (SUB (sensor) PBA - MAIN PBA). | |
| AC3 | Communication error (DR Module - MAIN PBA). | |
| AC4 | Communication error (WIFI PBA - MAIN PBA) | |
| AC5 | Communication error (LCD PBA - MAIN PBA) | |
| AC6 | Communication error (Inverter PBA - MAIN PBA) | |
| 8C/8C2 | MEMS sensor problem | |
| 4C2 | This occurs when the temperature exceeds 50, for over 8 seconds in the Wool and Delicates course. | |
| PC | When position of the clutch can’t be detected. | |
| PC1 | After position of the clutch is detected, if the clutch position is wrong, occurs error | |
| Sud/Sd | The washer has detected too many suds. The washer will stop operating until the amount of suds has reduced. The washer will then resume normal operation. | |