Whirlpool Cabrio Platinum washer is equipped with a function of an electronic error code detection in the case of some malfunctions and breakdowns. Fairly often, understanding the meaning of an error, the user could rid of a breakage or a fault by yourself without calling a repair service or a workshop.
We can highlight some problems of the Whirlpool Cabrio Platinum washers, which are considered to be the most common:
- The water retention tank after completing a wash cycle;
- Confusion programs during a wash cycle;
- Water can’t be heated;
- Extraneous sounds appearance (crackle, vibration, noise, knocking);
- Water leakage during a wash cycle;
- Washer’s drum flaps spontaneously open during unbalancing;
- Corrosion of the top cover.
It stands to mention that the last two malfunctions, as a rule, are typical for such washers as Whirlpool Cabrio Platinum with a vertical loading. Models, which have been used for 3-5 years, are under the risk most of all.
For your convenience, we present the list of the error codes typical for Whirlpool Cabrio Platinum washers. Here you can find the decoding of a certain fault. In addition, the table includes a description of a malfunction, the reasons of its appearance and possible ways of elimination.
| ERROR | VALUE | SOLUTION |
|---|---|---|
| F#E# code (F-type error code) appears in display | System error code. | Touch POWER to clear the code and exit cycle. Then touch POWER, select cycle, and then touch and hold START/PAUSE to start the washer. If a code appears again, call for service. |
| F8E1 or LF (too long to fill) appears in display | Washer taking too long to fill. Drain extends more than 4.5" (114 mm) into the standpipe. | Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drain pipe or tub. Do not tape over drain opening. Make sure water supply line is turned on. |
| F9E1, dm, dr (drain pump system problem - long drain) appears in display | Washer taking too long to drain water. Drain extends more than 4.5" (114 mm) into the standpipe. | Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drain pipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from the drain hose. |
| F8E6 (Lid opened) appears in display | Washer lid left open. | Close the lid and touch Power to clear the display. If the lid is left open for more than 10 minutes, the cycle will reset and water in the washer will drain. |
| F5E2 Lid lock will not lock or lid lock failure | An item in the load maybe keeping the lid from locking. | Check for items directly under the lid. |
| F5E3 Lid cannot unlock | Objects on washer lid prevent it from unlocking. | Remove objects, such as baskets of laundry, from top of the washer. |
| F6E2 or F6E3 Communication Error: Ul cannot communicate | ACU or Ul synchronization error. | Remove power from the washer. Let washer set for 5 minutes for the washer to completely power down. Apply power to the washer and check for error codes. If the error code persists call for service. |
| F1E1 ACU (Appliance control fault) | Internal ACU failure. | Call for service. |
| F2E5 UI/ACU mismatch | Wrong ACU or Ul has been installed. | |
| F3E1 Water level sensing failure | The pressure sensor on ACU failure. |
Whirlpool CABRIO W10373816B error codes
| Codes | Cause | Solutions |
|---|---|---|
| oL (overloaded) appears in display | Load too large. | If an overload is detected, the washer will drain any water and detergent in the washer. Remove several items and add HE detergent. Close lid and press START/PAUSE. |
| uL (unbalanced load) appears in display | Load not balanced. The washer is running a load-balanced correction routine. | Allow the machine to continue. If the dial is flashing and the machine has stopped, redistribute the load, close the lid, and press START/PAUSE. |
| LF (too long to fill) appears in display | Washer taking too long to fill. Drain extends more than 4.5" (114 mm) into the standpipe. | Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drain pipe or tub. Do not tape over drain opening. |
| Ld (too long to drain water) appears in display | Washer taking too long to drain water. Drain extends more than 4.5" (114 mm) into the standpipe. | Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drain pipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from the drain hose. |
| HC (Hot and Cold hoses reversed) appears in display | Hot and cold inlet hoses have been installed incorrectly. | This code will appear at the end of the wash cycle to indicate that cold water hose is connected to the hot water inlet and hot water hose is connected to the cold water inlet. |
| Sd (Excess suds) appears in display | Excessive suds in the washer. The washer is running a suds reduction routine. | Allow the washer to continue. Use only HE detergent. Always measure detergent, and base detergent quantity on load size. If the dial is flashing, reselect your desired cycle using a cold wash temperature, and press START/PAUSE. Do not add detergent. |
| dL (Lid cannot lock) appears in display | An item in the load may be keeping the lid from locking. | Check for items directly under the lid. |
| lid (Lid opened) appears in the display | Washer lid left open. | Close the lid to clear the display. If the lid is left open for more than 10 minutes, the cycle will reset and water in the washer will drain. |
| dU (Lid cannot unlock) appears in display | Objects on washer lid prevent it from unlocking. | Remove objects, such as a basket of laundry, from the top of the washer. |
| F## code (F-type error code) appears ^in display | System error code. | Press START/PAUSE once to clear the code. Then press START/PAUSE again to restart washer. If a code appears again, call for service. |
Whirlpool Cabrio Platinum washing machines with a vertical loading have proved itself as the high -quality technique. However, in spite of this fact, different breakdowns and further calling to specialized repair centers are inevitable. To provide a quality repair works and diagnosis of a device, we advise you to consult specialists especially in cases when your washer does not turn on or when you face to unknown or too complicated breakage.