This explanation can help you not only diagnose a problem with the appliance, but also fix it. Thanks to the pictures incorporated in the table, you’ll be able to find the faulty parts and repair them quickly even if you don’t have relevant experience and training.
The Duet Sport washing machine is one of the Whirlpool’s best washers as, according to the company, it uses 62-66% less water and 70-74% less energy than a typical top loader. In case of a malfunction, the appliance displays error codes, which are explained below.
| ERROR CODE | MEANING | SOLUTION |
|---|---|---|
| "Spin" and "Wash" (HT "Rinse" and "CycleComplete") illuminated or "F20 (or FH)" on display | Water Inlet Problem—no water or insufficient water supply | Select PAUSE/CANCEL twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Are both hot and cold water faucets completely turned on? Are screens at inlet hose connection to washer clogged? Are water inlet hoses kinked? Are water inlet hoses frozen? Plug in washer or reconnect power. Re-select cycle and press START. If the problem remains, call for service. |
| "Spin," "Wash" (HT "Rinse,""Cycle Com-plete") and "Add a Garment" illuminated or"F21 (or F02)" on display | Drain Problem | Select PAUSE/CANCEL twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged? Is the drain hose more than 96" (2.4 m) above the floor? Plug in washer or reconnect power. Re-select cycle and press START. If the problem remains, call for service. |
| “SUD” | Suds Routine | When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. “SUD” is displayed during rinsing to inform you that Suds Routine was activated. Use only HE (High Efficiency) detergents. |
| “F22” | Front door lock | Select PAUSE/CANCEL twice to cancel the cycle. Check the following: Is the washer door firmly shut? The door must be completely closed for the washer to operate. The door may look closed, but may not be latched. Open the door and close firmly. Were you washing a large load? Before you close the washer door, check for laundry items sticking out beyond the door opening. Leave enough space in the washer to allow the clothes to tumble freely. An tightly packed basket may keep the door from shutting completely. Reduce your load size if needed. Press POWER and select START |
| “F” codes other than F20, F21, or F22 | Select PAUSE/CANCEL twice to cancel the cycle. Select DRAIN/SPIN if there is excessive water in the washer. Re-select cycle and press START. If the problem remains, call for service. | |
| Any other Status light combination | Electrical Problem | Select PAUSE/CANCEL twice to cancel the cycle. Select DRAIN/SPIN if there is excessive water in the washer. Re-select cycle and press START. |