Modern household appliances are considered to be easy to manage, reliable and multifunctional. But sometimes during the process of washing, these machines could get malfunctions and breakages. That`s why such technique is usually equipped with the self-diagnostic system.The Whirpool Duet washer is one of such vivid examples. In this article, we described all the Whirpool Duet error codes and further actions for their determination and correction. So, there is no need for you to contact the service center because simple failures can be fixed by your own.
Whirlpool Duet washer signals about a malfunction in two ways:
- Old models warn by a combination of particular lamps.
- New washers show error codes on a display.
If you understand the meaning of every code, you will be able to “reanimate” the washer by your own. Try to fix it independently or at least inform a specialist about the problem.
For those who lost the user manual, we prepared a table filled with codes of the Whirlpool Duet washing machines, where you can find codes and combinations for all washer models. Also, we described the meaning of each error code and gave information what to do to protect a device from a breakdown.
Whirlpool Duet Washer Error Codes
| Codes | Cause | Solutions |
|---|---|---|
| FH or HF | Water Inlet Problem — no or insufficient water supply | Select PAUSE/CANCEL twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Are water faucets completely turned on? Are screens at inlet hose connection to washer clogged? Are water inlet hoses kinked? Are water inlet hoses frozen? Plug in washer or reconnect power. Re-select cycle and press HOLD TO START. If the problem remains, call for service. |
| F02 | Drain Problem | Select PAUSE/CANCEL twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged? Is the drain hose more than 96" (2.4 m) above the floor? |
| SUD | Suds Routine | When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. "SUD“ is displayed during rinsing and at the end of the cycle to inform you that Suds Routine was activated. To avoid excessive sudsing, reduce HE detergent amounts. |
| F variables [F4 to F16] | Electrical Problem | Select PAUSE/CANCEL twice to cancel the cycle. Select DRAIN/SPIN if there is excessive water in the washer. Re-select cycle and select HOLD TO START. If the problem remains, call for service. |
Whirlpool Duet Front-Loading Washer Error Codes
| DISPLAY | EXPLANATION AND RECOMMENDED PROCEDURE |
|---|---|
| F/H | No water detected entering machine or Pressure switch trip not detected. If after 30 seconds the control does not detect water entering the machine and then valves will be turned off and the error code will be displayed. Or If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it but has not detected the pressure switch trip, the valves will be turned off and the error code will flash. Press PAUSE/CANCEL twice to clear the display. Potential Causes - If there is no water in the unit: • Make sure that both valves at the water source(s) are turned on all the way. • Check for plugged or kinked inlet hoses or plugged screens in the inlet valves • Verify inlet valve operation - If there is water in the unit: • Verify Drain pump operation • Pressure Switch Hose is in good condition and properly connected to Tub and - Pressure switch - Verify there is not a siphon problem - Verify wire harness connections to; Inlet Valves, Pressure Switch, Drain Pump, - Flow Meter, and Central Control Unit (CCU) - Check all hoses for possible leaks - Verify pressure switch operation - Verify flow meter operation - Verify CCU operation |
| F/02 | Long Drain If the drain time exceeds 8 minutes, the water valves are turned off and “F/02” is flashed. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F/02 error code will be displayed. Potential Causes • Check the drain hose and make sure it is not plugged or kinked • Check the electrical connections at the pump and make sure the pump is running. • Check the drain pump filter for foreign objects • If the above does not correct the problem replace the pump |
| F/05 | Water Temperature Sensor Error If during the water heating step in the wash cycle, the water temperature sensor (NTC) value is out of range, or the heating element circuit has failed, the “F/05” error code will be displayed. Potential Causes • Check the Water Temperature Sensor, Heating Element, and Element Relay • Check connections to the Sensor, Heating Element and Relay |
| F/06 | Drive Motor Tachometer Error The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin the door will be unlocked after 3 minutes. Potential Causes • Check wire harness connections between the Drive Motor/Tachometer and the Motor ControlUnit (MCU), and between the MCU and the Central Control Unit (CCU) • Check the Drive Motor • Check the MCU • Check the Wire Harness |
| F/07 | Motor Control Unit Error The Central Control Unit has detected a short in the motor control unit. If a failure occurs during high-speed spin the door will be unlocked after 3 minutes. Potential Causes • Check wire harness connections between the Drive Motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU) • Check the MCU • Check the Drive Motor • Check the Wire Harness |
| F/09 | Overflow Condition If the Overflow contact on the pressure switch is Closed for more than 60 seconds an Overflow condition will occur. In an Overflow condition, the Door will remain locked, and the Drain Pump will run constantly, even if PAUSE/CANCEL is pressed twice and the Display is cleared. Unplug the unit to service. Potential Causes • Check the drain hose and make sure it is not plugged or kinked • Check Wire Harness connections to the Drain Pump, Pressure Switch, and Central Control Unit (CCU) • Check/ Clean Drain Pump Filter of foreign objects • Check for Drain Pump Failure • Check the Inlet Valve for proper shut-off • Check the Pressure switch for proper operation |
| F/10 | Motor Control Unit (MCU) Heat Sink Thermal Trip If the thermal protector on the MCU heat sink gets too hot, it will open the thermal protector on the heat sink which will stop motor functions and a “F/10” will be displayed. Potential Causes • Check for Proper Installation, verify the unit is not located near a source of heat and has proper ventilation. • Check Wire Harness connections to the MCU, the motor, and Central Control Unit (CCU) • Check the Drive system for any worn or failed components • Check MCU Check Motor |
| F/11 | Serial Communication Error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. Potential Causes • Check Wire Harness connections to the MCU, the motor, and Central Control Unit (CCU) • Check the Drive system for any worn or failed components • Check MCU • Check CCU • Check Motor • Check Wire Harness |
| F/13 | Dispenser Circuit Error If the dispenser motor is not able to be driven to its proper position. Potential Causes • Check mechanical linkage from dispenser motor to the top of the dispenser. • Check Wire Harness connections to the dispenser motor and Central Control Unit (CCU) • Check Dispenser Motor |
| F/14 | EEPROM Error The Central Control Unit (CCU) receives its data from an EEPROM onboard the CCU. If there is an error reading this data it will cause this error. Potential Causes • A power glitch may cause this error. Try unplugging the Unit for two minutes to see if that fixes the error. • Check CCU. |
| F/15 | Motor Control Unit (MCU) Error If the MCU detects multiple resets or errors during a wash cycle it will go into this error mode. Potential Causes • Check Wire Harness connections to the MCU, the motor, and Central Control Unit (CCU) • Check Drive belt • Check MCU Check Motor • Check Wire Harness |
| Sud | SUDS LOCK (Overdose of Detergent detected during the Wash Cycle) The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If “Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds. Potential Causes • If too much detergent was used, run the unit through a Rinse/ Spin cycle then a Normal cycle without adding any detergent. This should clear the unit of the excess detergent. • Check the drain hose and make sure it is not plugged or kinked • Check Wire Harness connections to the Drain Pump, Pressure Switch, and Central Control Unit (CCU) • Check/ Clean Drain Pump Filter of foreign objects • Check Drain Pump • Check the Pressure Switch • Check CCU |
| F/dL | Door Lock Error A Door Lock Error occurs if the door cannot be locked. It will try to lock it 6 times before displaying the error. Potential Causes • Door Lock Mechanism broken or removed from the Door • Check Door Lock/Switch Assembly • Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU) • Door Lock/Switch Assembly Failure |
| F/dU | Door Unlock Error A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the door 6 times before displaying the error. Potential Causes • Door Lock Mechanism broken. • Check Door Lock/Switch Assembly for foreign objects • Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU) • Door Lock/Switch Assembly Failure Note: The Door Lock/Switch Assembly can be manually unlocked. |
Whirlpool duet sports Washer Error Codes
| ERROR CODE | MEANING | SOLUTION |
|---|---|---|
| "Spin" and "Wash" (HT "Rinse" and "CycleComplete") illuminated or "F20 (or FH)" on display | Water Inlet Problem—no water or insufficient water supply | Select PAUSE/CANCEL twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Are both hot and cold water faucets completely turned on? Are screens at inlet hose connection to washer clogged? Are water inlet hoses kinked? Are water inlet hoses frozen? Plug in washer or reconnect power. Re-select cycle and press START. If the problem remains, call for service. |
| "Spin," "Wash" (HT "Rinse,""Cycle Com-plete") and "Add a Garment" illuminated or"F21 (or F02)" on display | Drain Problem | Select PAUSE/CANCEL twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged? Is the drain hose more than 96" (2.4 m) above the floor? Plug in washer or reconnect power. Re-select cycle and press START. If the problem remains, call for service. |
| “SUD” | Suds Routine | When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. “SUD” is displayed during rinsing to inform you that Suds Routine was activated. Use only HE (High Efficiency) detergents. |
| “F22” | Front door lock | Select PAUSE/CANCEL twice to cancel the cycle. Check the following: Is the washer door firmly shut? The door must be completely closed for the washer to operate. The door may look closed, but may not be latched. Open the door and close firmly. Were you washing a large load? Before you close the washer door, check for laundry items sticking out beyond the door opening. Leave enough space in the washer to allow the clothes to tumble freely. An tightly packed basket may keep the door from shutting completely. Reduce your load size if needed. Press POWER and select START |
| “F” codes other than F20, F21, or F22 | Select PAUSE/CANCEL twice to cancel the cycle. Select DRAIN/SPIN if there is excessive water in the washer. Re-select cycle and press START. If the problem remains, call for service. | |
| Any other Status light combination | Electrical Problem | Select PAUSE/CANCEL twice to cancel the cycle. Select DRAIN/SPIN if there is excessive water in the washer. Re-select cycle and press START. |
The statistics of malfunctions of the Whirlpool Duet washers show the most common problems:
- Drainage path is littered.
- A water pump is worn away and broken.
- The electronic control board is out of order. In most cases, the reason of breakage is in burnt control trials or in a worn away mechanical control device.
- Heater or thermostat is broken down.
- Tank seal, nozzles or cuff start to leak.
- Motor brushes are worn away.
- The drive belt is broken.
- Motor contact starts to burn.
- Bearings or shock absorbers are worn away.
- There is a foreign object in a washer.