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Fisher Paykel Dishwasher Troubleshooting

Fisher Paykel DD60 series Dishwasher Troubleshooting

ProblemPossible causeWhat to do
Unclean dishesWash programme unsuitable for the load.Detergent quantities' for a suitable wash programme, or the soils were too heavily baked on and dishes may need soaking.
Spray arm unable to rotate.Ensure no items are obstructing the spray arm path.
DishDrawer overloaded/ incorrectly loaded.
Filter plate/drain filter is incorrectly inserted.
Excess food not removed from dinnerware prior to loading.Scrape all food scraps off dinnerware prior to loading.
Unsuitable detergent.Use recommended brands of dishwasher detergent.
Not enough detergent.
Spray arm holes are blocked.Clean the spray arm.
Filter plate/drain filter is blocked.Clean the filter plate and drain filter.
FoamingIncorrect amount of detergent.
Too much egg in the wash load.Increase the amount of detergent.
Rinse aid setting too high.Decrease the rinse aid setting.
Water leakingDrain hose disconnected from waste pipe.Reconnect the drain hose to the waste pipe.
Water inlet hose not properly connected.Ensure the inlet hose is connected securely.
Other leaks.Turn water and power supplies to the DishDrawer off. Call your dealer or Authorised Service Centre.
Excess water in the DishDrawerDrain hose(s) bent or kinked.Straighten the drain hose(s).
Blocked filters.Clean the filter plate/drain filter.
Water marks on the dishesRinse aid depleted.Refill the rinse aid dispenser.
Rinse aid setting too low.Increase the rinse aid setting.
DishDrawer interior is stainedSome foods, like tomato based products, may stain the inside of the DishDrawer.Pre-rinse dishes before placing in the DishDrawer. Alternatively, using the Rinse programme after adding the dishes may minimise staining.
Dishes did not dryIncorrect loading.Ensure the dishes are not nesting together.
Rinse aid depleted.Refill the rinse aid dispenser.
Rinse aid setting too low.Increase the rinse aid setting.
Eco wash programme used.Choose a standard wash programme.
No detergent dispensedDetergent dispenser was wet when loaded.Clean the dispenser and ensure the dispenser is dry when adding detergent.
Excessive motor noiseThe filter plate and/or spray arm is incorrectly placed.
No water in the motor area.This usually occurs on the first use or when the DishDrawer has not been used for long periods of time. Run the DishDrawer through a wash programme.

Fisher Paykel DD247 Dishwasher Troubleshooting

Fault CodeLED DisplayFaultPossible Causes
E8Normal LEDSolenoid faultCheck the harness connections at each solenoid
Coil is open circuit Coil is short circuit
E9Normal & Rinse LEDMicrocontroller faultBadge isolator (if present) Detergent diverter valve Check harness connections . MFB
Controller
ECNormal & Fast LED'sCommunications errorHarness connections between the MFB and controller . MFB
Faulty top controller Faulty bottom controller
UlHeavy & Rinse LED'sWater SupplyWater turned off
Insufficient water supply pressure Blocked water softener filter (if fitted) Spilt rinse aid casuing over foam in tub Incorrect detergent being used Motor rotor
The machine is siphoning Inlet valve has failed Controller
U4Heavy & Fast LED'sOther tub is faultingThe other tub has a fault which is preventing operation of that tub.
No repair is required to the tub showing a U4.
U6Heavy, Fast & Delicate LED'sSpray arm not detectedSpray arm not sitting on rotor Insufficent water pressure

Fisher Paykel DS603 Series Dishwasher Troubleshooting

ProblemPossible CauseWhat to do
Continuous beepingA fault has occured.
Intermittent beepingDishDrawer is in pause mode.Close the DishDrawer and press the Ml button.
DishDrawer will not startPower supply is not connected.Connect the power supply.
The drawer is not properly closed.Ensure the drawer is firmly closed.
Lock feature is on.Turn the Lock off. Hold down the button until the A symbol disappears from the LCD or the light above the button disappears.
Ml button not pressed.Press the button.
Excess water in the DishDrawerDrain hose(s) bent or kinked.Straighten the drain hose(s).
Blocked filters and/or drain hose(s).Clean the filter plate/drain filter. Unblock the drain hose(s).
Water marks on the dishesInsufficient rinse agent.Ensure there is enough rinse agent in the dispenser.
Rinse agent setting too low.Increase the rinse agent setting.
DishDrawer overloaded/ incorrectly loaded.
Insufficient or no salt in the water softener.Ensure there is enough salt in the water softener and/or increase the water softener setting.
Dishes did not dryIncorrect loading.Ensure the dishes are not nesting together.
Rinse agent depleted.Refill the rinse agent dispenser.
Rinse agent setting too low.Increase the rinse agent setting.
Eco wash program used.Choose a standard wash program.
FoamingIncorrect amount of detergent.
Too much egg in the wash load.Increase the amount of detergent.
Rinse agent setting too high.Decrease the rinse agent setting.
No detergent dispensedDetergent was wet when loaded.Clean the dispenser and ensure the dispenser is dry when adding detergent.
Excessive motor noiseThe filter plate and/or spray arm is incorrectly placed.
No water in the motor area.This usually occurs on the first use or when the DishDrawer has not been used for long periods of time. Run the DishDrawer through a wash program.
Water leakingDrain hose disconnected from waste pipe.Reconnect the drain hose to the waste pipe.
Supply inlet hose not properly connected.Ensure the inlet hose is connected securely.
Other leaks.Turn water and power supplies to the DishDrawer off. Call your dealer or Authorized Service Agent.

Fisher Paykel DW60CSW1 Dishwasher Troubleshooting

Fault signalFault codePossible causesWhat to do
First 2 programme indicators flashingE1The door is not properly closed.Close the door firmly.
1 and 3 programme indicator lights flashingE2Temperature sensor faulty.Turn the water and power off to the dishwasher. Call your Fisher & Paykel dealer or Authorised Service Centre.
1 and 4 programme indicator lights flashingE3Drain hose is too low.Ensure that drain hose is connected
The wash water level is too low.
Programme indicators 1, 3 and 4 flashingE4Drain hose is crimped or bent.Check hose and straighten if needed.
The wash water is not draining out. Drain hose is too high.Ensure that drain hose is connected.
First 3 programme indicators flashingE5Water tap not turned on.Ensure the water is connected and turned on.
Insufficient water supply pressure.Check household water pressure.
Water supply hose is crimped or bent.Check hose and straighten if needed.
Drain hose is too low.Ensure that drain hose is connected.
First 4 programme indicators flashingE6Flood switch activated.Turn the water off and the mains power off to the dishwasher. Call your Fisher & Paykel dealer or authorised service centre.

Fisher Paykel DW60CRW2 Dishwasher Troubleshooting

ProblemProbable causeWhat to do
Dishwasher will not start.Power supply is not connected.Connect the power supply.
The door is not properly closed.Close the door.
No programme has been selected.Select a programme.
Water tap not turned on.Ensure the water is connected and turned on.
Blocked strainer in water intake hose.Check strainer - located in the inlet supply hose where it screws into the tap.
Lower spray arm rotates with difficulty.Spray arm is blocked by small items or food remains.Clean spray arm.
Lid of detergent dispenser cannot be closed.Detergent compartment has been overfilled.Remove detergent until the lid can be closed.
Detergent dispenser is clogged with remnants of detergentWipe dispenser out with a damp cloth. Dry before adding detergent
Remnants of detergent stuck inside dispenser.Compartment was damp when filled with detergent.Wipe dispenser out with a damp cloth. Dry before adding detergent.
Indicator lights do not extinguish after washing has finished.Power button is ON.Turn the Power button off.
Water remains inside dishwasher after wash has ended.Drain hose is crimped, bent or blocked.Check hose and straighten if needed.
Pump is jammed.Call your Fisher & Paykel Authorised Service Centre.
Filter/s blocked.Clean the filter/s.
The wash is still running.Wait for the programme to end.
Foaming.Incorrect amount/type of detergent used.consult the detergent manufacturer's instructions.
Too much egg in the wash load.Increase the amount of detergent.
Rinse aid setting too high.Decrease the rinse aid setting.
Rinse aid spills not wiped up.Ensure that all rinse aid spills are wiped up when they occur.
Stops suddenly during wash.Power supply has been interrupted.Check power supply.
Water supply has been interrupted.Check water supply.
Knocking or rattling sound during wash.Spray arm knocking against dishes.Pause cycle and reposition dishes.
Dishes have been stacked incorrectly.Pause cycle and reposition dishes.
Unclean dishes.Wash programme unsuitable for load or soils were too heavily baked on and dishes may need soaking.
Spray arm unable to rotate.Ensure no items are obstructing the spray arm path.
Dishwasher overloaded/ incorrectly loaded.
The filters are incorrectly inserted.
Detergent put in the wrong compartment.Put detergent in the large (main wash) compartment.
Excessive food not removed from dinnerware prior to cleaning.Scrape all food scraps off dinnerware prior to loading.
Unsuitable detergent.Use recommended brands of dishwasher detergent.
Not enough detergent.
Spray arm holes are blocked.Clean the spray arm.
The filters are blocked.Clean the filters.
Plastic items are discoloured.Not enough detergent.Pre-rinse dishes before placing in the dishwasher. Alternatively, using the rinse programme after adding dishes may minimise staining.
White stains are left on dishes; glasses have a milky appearance.Not enough detergent.
Rinse aid set too low.Increase rinse aid dose setting.

Fisher Paykel DD603 series Dishwasher Troubleshooting

Problem Cause Solution
F1Flood switch has been activated.Turn the water and power supply to the DishDrawer off and call your Authorized Service Center.
F2Motor problem.Call your Authorized Service Center.
F3Temperature sensor failed.Ensure water coming in through the inlet hose is not hotter than 65°C. You may need to install a tempering valve on your water supply.
F4Faulty temperature sensor or elementCall your Authorized Service Center.
F9Electronics malfunction.Call your Authorized Service Center.
U1Fill Fault1 Turn the DishDrawer water supply on.
2 Ensure the spray arm can rotate about the center, and if the DishDrawer is full of water, it will need to be emptied manually.
3 Call your Authorized Service Center.

Fisher Paykel DW60CH Dishwasher Troubleshooting

PROBLEMPOSSIBLE CAUSEWHAT TO DO
The dishwasher stops suddenly during the wash.Power or water supply has been interrupted.Check the power and water supplies.
Knocking or rattling sound during wash.Spray arm knocking against dishes.Pause the wash and rearrange dishes.
Dishes have been stacked incorrectly.
Unclean dishes.Wash programme unsuitable for load.
Soils were too heavily baked on.Dishes may need soaking.
Spray arm(s) unable to rotate.Ensure no items are obstructing the spray arm path.
Dishwasher overloaded or incorrectly loaded.
The filters are incorrectly inserted.
Detergent put in the wrong compartment.
Excessive food not removed from dishes before loading.Scrape all food scraps off dishes before loading.
Unsuitable detergent.Only use powdered or tablet detergent designed for domestic dishwashers.
Not enough detergent.You may need to adjust these to suit your particular load and the hardness of your water supply.
Spray arm holes are blocked.Clean the spray arm(s).
The filters are blocked.Clean the filters.
Plastic items are discoloured (e.g. stain left by tomato sauce).Not enough detergent, not pre-rinsed.Pre-rinse plastic dishes before placing in the dishwasher and/or add more detergent.
Alternatively, using the Rinse programme after adding dishes may minimise staining.
Display flashing while Keylock is on.This is normal. The display remains on although the buttons are disabled.No action required.
White stains are left on dishes; glasses have a milky appearance.Not enough detergent.You may need to adjust these to suit the hardness of your water supply.
Rinse aid dosage too low.Increase rinse aid dosage.
Dishes, cutlery have not dried.Rinse aid dosage too low.Increase rinse aid dosage.
Items removed too soon.After the end of the wash programme, leave the door ajar and wait for several minutes to help drying.
Rinse aid dispenser empty. (The rinse aid indicators are lit.)Add rinse aid.
Glasses have dull appearance.Rinse aid dosage too low.Increase rinse aid dosage.
Tea stains or traces of lipstick have not been completely removed.Not enough detergent.You may need to adjust these to suit your particular load.
Wash temperature too low.Select a wash programme with a higher temperature
Traces of rust on cutlery.Cutlery is not sufficiently rustproof.Wash by hand.
Glasses clouded and discoloured; milky coatingHard water situation.Increase detergent quantities.
Glasses are not dishwasher proof.Wash by hand.
Water marks left on glasses and cutlery.Rinse aid level or dosage setting is too low.Ensure there is rinse aid in dispenser. If necessary, increase the rinse aid setting or try using a wash programme with a higher temperature.

Fisher Paykel DD607 Dishwasher Troubleshooting

Fault CodeLED DisplayFaultPossible Causes
ElRinse LEDThe flood sensor in the base has been activated for more than 20 seconds.Lid not closing Overfilling Foaming Not draining Lid seal damage
Dispenser or water softener seals leaking
Damaged water inlet or drain hoses
Leaking heater plate or motor seals, or drain o-ring seals
Yoke jammed or broken
Inlet hose to inlet valve connection loose
Inlet valve body leak
Heater plate damaged (chipped enamel)
Dry E1 - PCB mains filter, harness or connectors, electronic controller.
E2Delicate LEDThe controller has not sensed the motor rotatingForeign object has jammed the rotor
• The rotor has failed hall sensor or wiring fault at the hall sensor or controller.
• The hall sensor has failed
Motor stator winding or connection open circuit.
• The electronic controller has failed.
PCB mains filter has failed.
E3Delicate & Rinse LED'sThe water temperature has been sensed as greater than 85 °C (185 °F)• The incoming water is greater than 85 °C (185 °F)
• The element has failed closed circuit
• The temperature sensor on the heater plate has failed.
The electronic controller has failed
E4Fast LEDNo temperature increase has been sensed for about 4 hours while element is on.• The element is not connected
• The element is failed open circuit
• The temperature sensor has failed The electronic controller has failed
E5Fast & Rinse LED'sLid motor current too high during start• The lid is jammed up or down The electronic controller has failed
E6Fast &Delicate LED'sFan faultCheck fan harness connector Check if fan open or short circuit The electronic controller has failed
E7Fast, Delicate & Rinse LED'sDetergent diverter faultCheck harness connections Coil is open circuit Coil is short circuit The electronic controller has failed
E8Normal LEDSolenoid faultCheck the harness connections at each solenoid
Coil is open circuit Coil is short circuit
E9Normal & Rinse LEDMicrocontroller faultBadge isolator (if present) Detergent diverter valve Check harness connections . MFB Controller
ECNormal & Fast LED'sCommunications errorHarness connections between the MFB and controller . MFB
Faulty top controller Faulty bottom controller
U1Heavy & Rinse LED'sWater SupplyWater turned off
Insufficient water supply pressure Blocked water softener filter (if fitted) Spilt rinse aid casuing over foam in tub Incorrect detergent being used Motor rotor • The machine is siphoning Inlet valve has failed Controller
U4Heavy & Fast LED'sOther tub is faulting• The other tub has a fault which is preventing operation of that tub.
No repair is required to the tub showing a U4.
U6Heavy, Fast & Delicate LED'sSpray arm not detectedSpray arm not sitting on rotor Insufficent water pressure