Maytag washer troubleshooting

Maytag LAT8035, LAT9205, LAT9235, LAT2915, LAT8005, LAT8305 washer troubleshooting

PROBLEMSOLUTION
Won't fillPlug cord into live electrical outlet.
Check fuse or reset circuit breaker.
Turn the control knob to proper cycle and pull knob out to start the washer. If equipped with buttons, be sure they are fully depressed.
Turn both faucets on fully.
Straighten inlet hoses.
Disconnect hoses and check hose filter screens. Clean screens, if plugged.
Won't agitateCheck fuse or reset circuit breaker.
Turn the control knob to proper cycle and pull knob out to start the washer. If equipped with buttons, be sure they are fully depressed.
Close lid and pull knob out to start the washer. For your safety, washer will not agitate or spin unless the lid is closed.
The washer is equipped with a lid switch failure detector. In the event that the lid switch should malfunction, the detector will stop operations for your safety. Call for service.
Won't spin or drainCheck fuse or reset circuit breaker.
Straighten hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.
Close lid and pull knob out to start washer. For your safety, washer will not agitate or spin unless the lid is closed.
Off-balanced load. Redistribute the load evenly, close lid and pull knob out. Check for leveling. Be sure water level is acceptable for load size.
Suds lock - caused by too much suds. Rewash without detergent. Use correct amount of a low-sudsing detergent.
The washer is equipped with a lid switch failure detector. In the event that the lid switch should malfunction, the detector will stop operations for your safety. Call for service.
StopsPlug cord into live electrical outlet.
Check fuse or reset circuit breaker.
Turn the control knob to proper cycle and pull knob out to start the washer. If equipped with buttons, be sure they are fully depressed.
Close lid and pull knob out to start the washer. For your safety, washer will not agitate or spin unless the lid is closed.
Off-balanced load. Redistribute the load evenly) close lid and pull knob out. Check for leveling. Be sure water level is acceptable for load size.
This may be a pause or soak period in the cycle. Wait briefly and it may start.
The washer is equipped with a lid switch failure detector. In the event that the lid switch should malfunction, the detector will stop operations for your safety. Call for service.
Leaks waterMake sure hose connections are tight.
Make sure end of drain hose is correctly inserted in and secured to drain facility.
Is noisyMake sure washer is level and firm to the floor
Fills with the wrong temperature waterTurn both faucets on fully.
If equipped with a temperature selector knob, be sure it is set directly on a temperature selti and not between settings.
Make sure temperature selection is correct.
Make sure hoses are connected to correct faucets and inlet connections. Be sure water supply is regulated correctly. Flush water line before filling washer.
Check the water heater. It should be set to deliver a minimum 120°F I49°C) hot water a the tap. Also check water neater capacity ar recovery rate.
Hose filter screens plugged. Disconnect hose, and clean screens.

Maytag 2000 Series (front-loading automatic) washer troubleshooting

ProblemCause Solution
Noisy, vibrating, off-balanceIs the washer level?The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the washer cabinet.
All four feet of the washer must be in firm contact with the floor. If the washer is on a pedestal, the washer must be secured to the pedestal and all four pedestal feet must be in firm contact with the floor.
Did you empty pockets?You may be hearing items that are caught under the door seal or basket. Check under the door seal and remove items.
Washer making a different noise?As with any new product, you will hear sounds that you are not accustomed to. You may hear various sounds when the door is locked or unlocked, and during the washing, rinsing, or spinning process. Between changes in wash actions, there will be momentary pauses. You will hear water spraying and splashing during the wash and rinse cycles. These new sounds and pauses are part of normal washer operation.
Is washer installed on a sturdy and solid floor?Refer to the “Installation Instructions” for flooring requirements. Noise and vibration may be reduced by placing a piece of 3/4" (19.1 mm) plywood underneath your washer. The plywood may extend underneath both washer and dryer to keep them at equal heights.
Is the washer gurgling or humming?As water is drained from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal.
Are you washing items with metal snaps, buckles, or zippers?
You may hear metal items touching the washer drum. This is normal.
Were the 4 shipping bolts in the back of the machine removed?
See “Remove Transport System.”
LeakingWas the door opened during “Add Clothes”? Water can drip off the inside of the door, when the door is opened after the start of a cycle.
Is HE detergent being used?The non-High Efficiency detergents can cause oversudsing which can leak from the rear of the washer.
Are the fill hoses tight?
Are the fill hose gaskets properly seated? Check both ends of each hose. See “Connect the Inlet Hoses.”
Is the drain hose properly installed?The drain hose should be secured to the drainpipe or laundry tub. See “Secure the Drain Hose.”
Is the sink or drain clogged?Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If the sink or drain is clogged or slow, water can back up out of drainpipe or sink. Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks.
Dispenser operation
Did you follow the manufacturer’s directions when adding detergent and fabric softener to the dispensers?Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser.
Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)?Add powdered or liquid color-safe bleach directly to the washer basket. Do not use the chlorine bleach dispenser for color-safe bleach.
Is the fabric softener dispenser clogged?Clean the fabric softener dispenser. See “Washer Care” for details.
Are the laundry products in the correct dispenser compartment?Add the correct amounts of detergent, fabric softener or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash compartment.
Is there water in the dispenser at the end of the cycle?A small amount of water will remain in the dispenser compartment. This is normal.
Washer odorSee “Cleaning Your Washer”
Are you using AFFRESH® washer cleaner on a regular basis?AFFRESH® washer cleaner removes and avoids odor-causing residue in all High Efficiency washers. For washers where odor is present, use 3 tablets instead of 1 tablet. After the CLEAN WASHER with AFFRESH™ cycle is complete, wipe away residue if necessary.
Are you using HE detergent? Use of non-HE detergent can cause a film residue which can result in odor
Did you leave the door open after use?This washer has a tight seal to avoid water leaks. To avoid odors leave the door open to allow the washer to dry between uses.
Door won't unlock Did all of the water drain out of the washer during the spin?Select RINSE, DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain.
Is the door locked and is the “Add Clothes” light on?Press START/PAUSE once. The door will unlock.
Is the power cord plugged into a grounded 3 prong outlet?Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord?Do not use an extension cord.
Has a household fuse blown, or has a circuit breaker tripped?Check that the washer is plugged into a working outlet, and check for blown fuses. Replace the fuse, or reset the circuit breaker. If the problem continues, call an electrician.
Is your voltage low?Check electrical source or call electrician.
Washer cycle won’t start
Is the washer door firmly shut?The door must be closed during operation.
Has a cycle been selected, but START/PAUSE has not been selected and held for 1 second?Press and hold START/PAUSE, for 1 second.
Was the door open after completion of last cycle?The door must be opened and closed again to start a new cycle.
Is the door locked?If door is locked, run a drain cycle and drain the washer
Control won’t accept selections or won’t shut offAre the touch pad controls locked?Hold for 3 seconds the button to lock/unlock controls.
Are the touch pad buttons not responding?Press POWER/CANCEL on the touch-pad twice. Check the touch-pad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touch-pad/LED assembly is responding.
Washer stops workingDoes the washer shut down the same time in the same wash cycle repeatedly?Unplug washer or disconnect power. Wait 5 minutes. Plug in washer or reconnect power. Run another cycle.
Washer won’t dispense
Is the washer level?Check that the washer is level. See “Level Washer.”
Has the drawer dispensed detergent?Check that the dispenser drawer is not clogged with detergent.
Are both the hot and cold water faucets turned on?
Check water hose connections to the washer. Check for plugged screen in water source. Check the water supply and the water valve.
Washer won’t fillLow water pressure at home?Check if the home has low water pressure, open the water faucets.
Are both the hot and cold water faucets turned on?Verify hot and cold valve at the water faucets are fully open.
Is the water inlet hose kinked? Straighten the hoses. Check water hose connections to the washer and make sure water supply hoses are not obstructed. Check for plugged screen.
Are the water inlet valve screens clogged? Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water, and check for leaks.
Are you using HE detergent?HE detergent is a low sudsing detergent. This is normal and will not affect cleaning performance.
Low water?This washer uses very little water to provide good cleaning results. You will see little or no water splashing in this washer. This is normal.
Washer won’t run
Is the washer in a normal pause in the cycle?The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of tumbling and soak.
Is the washer overloaded?Wash smaller loads.
Incorrect water temperature or Wash/Rinse temperature
Are the hot and cold water inlet hoses reversed?See “Connect the Inlet Hoses.”
Are you washing many loads?As your frequency of loads washed increases, the water
temperature may decrease for hot and warm temperatures.
This is normal.
Not enough water/Not enough sudsLow water?This washer uses very little water to provide good cleaning results. You will see little or no water splashing in this washer. This is normal.
Are you using HE detergent?HE detergent is a low sudsing detergent. This is normal and will not affect cleaning performance.
Washer continues to fill or drain, cycle seems stuckIs the top of drain hose lower than 30" (760 mm) on washer?The top of the drain hose must be at least 30" (760 mm) above the floor. See “Drain System.” Check that the washer is level. Check if the valve is blocked open. If the valve is blocked open, uncontrolled filling will occur.
Does the drain extend into the drain pipe more than 4½" (114 mm)?Does the drain extend into the drain pipe more than 4½" (114 mm)?
Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See “Secure the Drain Hose.”
Washer won’t drain or spin, water remains in washerIs the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the floor?See “Installation Requirements.”
Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See “Secure the Drain Hose.”
Does the drain extend into the drain pipe more than 4½" (114 mm)?Use the drain form to extend the drain hose the proper length into the drain pipe.
Excessive suds?When excessive suds are detected, a special suds routine automatically starts. Cycle will complete once extra suds are removed. This will occur more frequently when a non-HE detergent is used.
Is the load balanced?A single or bulky item may cause imbalance. Add more items or redistribute the load.
Is the drum empty?Rotate drum by hand to check for any binding of the spin basket. Check for clothing stuck between spin basket and outer tub. Move open end drum up and down while holding outer tub steady and check for looseness (more than 1/4" of movement).
Is the load balanced?A single or bulky item may cause imbalance. Add more items or redistribute the load.
Cycle time changes/Cycle too long
Excessive suds? When excessive suds are detected, a special suds routine automatically starts. This routine will add time to the original cycle.
Did the load cause imbalance?When an imbalance occurs, an imbalance routine will start to redistribute the load. This extends the cycle.
Are you washing a single item or bulky load?Spin time is added if an unbalanced load is detected. The washer will attempt to redistribute the load with additional tumbling.
Did you wash a large load on the Small Load cycle?The Small Load cycle is designed for smaller load sizes (2-3 items) of lightly soiled garments. If larger loads are washed in this cycle, wash time will be increased.
Did you wash a large load in a small load or delicate cycle?When using the Small Load, or Delicate wash cycles you should use small loads. This ensures a gentle wash for your garments without increasing cycle times.
Load too wetDid you use the right cycle for the load being washed?Select a cycle with a higher spin speed.
Did you wash a single item or bulky items or have you overloaded the washer?A single item, bulky items, or overloading may cause imbalance. Add items or try to evenly distribute your wet laundry in the drum, and start a Rinse, Drain & Spin cycle. If the laundry is still wet, take half of the load out of the washer and try again.
Did you use HE detergent?Suds during rinse and spin cycles can reduce spin speed. Use HE detergent.
Residue, lint, stains on load; gray whites, dingy colors
Did you add detergent to the dispenser?For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum.
Did you sort properly?Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
Did you overload the washer?
Do not overload the washer. The washer can be fully loaded, but not tightly packed. The wash load must be balanced. Lint can be trapped in the load if overloaded.
Check the following:Was paper or tissue left in pockets?
Did you use enough HE detergent?Follow manufacturer’s recommendations for the type of load you are washing. For best performance, use only High Efficiency detergent. Use enough HE detergent to remove soil and hold it in suspension.
Do you have hard water?Use more detergent for washing heavy soils in cold or hard water.
Is your water colder than 60°F (15.6°C)?Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent. Use hot or warm washes if safe for the fabric load. Make sure your hot water system is adequate to provide a hot water wash.
Are you using a low speed wash cycle?Powdered detergents may not dissolve well in a slow-speed cycle. For best results, use liquid detergent for slow-speed cycles such as Delicate.
Did you unload the washer promptly?To avoid transfer of dye, unload the washer as soon as it stops.
Did you use a fabric softener dispensing ball?Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment.
Did you use powdered detergent in a low-speed cycle?Consider using liquid detergent.
Did you use Small Load on a large load?For best results, use Small Load for small, lightly soiled loads.
Load is wrinkled, twisted, tangled
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?Use the Delicate cycle or another cycle with a low spin speed to reduce wrinkling.
Did you overload the washer?The wash load must be balanced and not overloaded. Loads should tumble freely during washing.
Was the wash water warm enough to relax wrinkles?If safe for load, use warm or hot wash water.
Are the hot and cold water hoses reversed?Check that the hot and cold water hoses are connected to the right faucets. A hot rinse followed by spin will cause wrinkling. See “Connect the Inlet Hoses.”

Maytag Neptune 27” front load washer troubleshooting

Always refer to the Technical Data Sheet shipped with the product for detailed information for the model you are servicing. Follow all Caution and Safety Warnings.  The following is an example of the information available on the Technical Data Sheet

ProblemSolution
Will Not Start Plug cord into live electrical outlet. Check for proper voltage.
Check fuse or reset circuit breaker.
Push any key to turn on the clothes washer. Push the rotary selector knob to start the washer.
Close door and push the rotary selector knob to start the clothes washer.
Check to see if the washer is in a pause or soak period in the cycle. Wait briefly for machine to start. (If washer is in suds period, “SUDs” will display instead of remaining time.
Check for restricted drain system. During an electrical drain problem, “nd” error will occur after 15 minutes.
Check water supply is working.
Check water valve connections are good.
Check the line filter and water valve filter.
Check the machine control board terminal connections CN5, CN6 for good connections.
Replace console control board.
Leaking Make sure inlet hose connections are not leaking. Check for rubber gasket damage due to over-tightening.
Check standpipe for leak. Wrap a dry rag around the standpipe opening. If rag becomes wet, leak is fault of home plumbing. Be sure the standpipe is capable of accepting the flow of water from the washer.
Make sure end of drain hose is correctly inserted and secured to drain standpipe.
Check internal hose connections (fill, drain systems, dispenser hoses & clamps).
Check rubber boot. Remove, reposition and reinstall, if necessary.
Check for possible kinked dispenser to outer tub hose. Hot water pressurization may force
door open.
No Tumble Start normal cycle with an empty machine and allow a fill to check tumble.
Perform Board Output Test, or Quick Spin Test (Before test, make sure that the tumbler is empty.)
Check for loose connections at Machine Control Board, Pressure Switch, Motor, Tach Harness and Motor Control. (Refer to the component testing procedure)
Check motor windings resistance. (CN9 pins 1 &3 = 11.6ohms(±7% 20°C/68°F basis), pins 1 & 2 = 11.6ohms(±7%20°C/68°F basis), Pin2 & 3 = 11.6 ohms (±7% 20°C/68°Fbasis)
Check belt
Faulty Main Control Board
Faulty motor
Will Not Spin Check to make sure the door is fully closed.
Check for water left inside the washer. If present, see Will Not Drain.
Perform Board Output Test or Quick Spin Test. (Before test, make sure that the tumbler is empty.) If it doesn’t tumble after the test above, check unbalanced load scenario, Main Control Board, and motor.
Check for loose connections at Machine Control Board, Pressure Switch, Motor, Tach Harness and Motor Control. (CN8, CN9, CN3) Refer to the component testing procedure.
Check motor winding resistance (CN9 pins 1&3=11.6ohms ±7%@68F, pins 1&2=11.6ohms ±7%@68F, pins 2&3=11.6ohms. ±7%@68F.
Tub Full of Suds Check for restricted drain system. See Will Not Drain and Will Not Spin.
Check for loose wire connections at Control Board and pump.
Perform Board Output Test
Use high efficiency or low sudsing detergent specially formulated for front load washers
Reduce detergent amount for that specific load size and soil level. Towel loads have a minimal amount of soil present and typically create more suds.
Run the clothes washer through another complete cycle using the coldest water, tablespoon of salt and no detergent.
Wet Clothes Very small clothes loads can cause unbalanced loads. Add additional towels.
Excessive suds may have been present, due to not using High-Efficiency detergent. Reduce amount of detergent usage.
See Will Not Spin.
Low Spin Speed or Drain Only was selected.
Will Not Drain Check for restricted drain system
In cold climates check for frozen drain hose
Check for 120 VAC at the pump when a spin cycle is selected
Check pump motor winding resistance. (14.2 ±7% ohms)
Check that the machine control correctly senses the water level in the washer. See Board Input Test.
Go to Board Output Test and perform Pump Out Test
Check the Machine Control Board connections at CN10 (Pin 6) for the pump. Should see 110-120VAC.(Refer to the component testing procedure)
Check tub to pump hose for twist in hose
Wrong Water Temperature Check that both faucets are turned on fully.
Make sure water heater is set to deliver a minimum of 120°F (49°C) hot water at the tap. Also check water heater capacity and recovery rate.
If the water heater is located a long distance from washer, the water line may need to be purged prior to starting wash cycle.
Too Hot/Too Cold: This washer uses a reduced amount of water, while the control board meters the incoming flow to regulate the actual temperature of the water in the tub. This may appear to be significantly warmer/cooler than expected.
Make sure the temperature selection is correct.
Disconnect inlet hoses from the Water Valve and clean the valve screens of any debris.
Noisy and/or Vibration/Walking Check if the washer was properly leveled and the locking nuts are securely tightened up against the base frame of the washer.
Check and determine all four of the shipping bolts and spacers have been fully removed from the rear panel of the washer.
Check for proper load size and distribution. If clothes load is too small, add a few towels to balance the clothes load better.
Check the tightness of the rear pulley bolt. Tighten if necessary.
Clean floor and bottom side of washer feet. Check clearance. Refer to the back of machine and Installation Instruction.
Rubber Feet Leaving Marks on Floor Use a pencil eraser to remove mark.
Walk washer into location, do not drag.
Additive Cups Full of Water Small amount of water in bottom of additive cups is normal.
Remove and wash Dispenser Tray, removable Cup, and Rinse Cap.
Level washer.
Buttons do not RespondOption and Function buttons respond differently according to each cycle.
Child Lock feature has been selected. To disable feature press and hold Wash/Rinse Temp and Spin Speed simultaneously until a beep is heard.
When display shows "End", only the Power Off button will function. Press Power Off and make new cycle selections.

Maytag 35-6800, 35-6923 washer troubleshooting

For problem laundry solutions (i.e. fabric damage, residue, tangling) and special laundry care procedures, see the enclosed Laundering Tips brochure.

ProblemSOLUTION
Won't Fill
Plug cord into live electrical outlet
Check fuse or reset circuit breaker.
Turn the control knob to proper cycle and pull knob out to start the washer
Turn both faucets on fully.
Straighten inlet hoses.
Disconnect hoses and clean screens. Hose filter screens may be plugged.
Won't AgitateCheck fuse or reset circuit breaker.
Make sure the lid is completely closed.
Turn the control knob to proper cycle and pull knob out to start the washer.
Close lid and pull knob out to start the washer.
Pauses are normal. Wait and see if the washer will start again.
Won't Spin or Drain
Check fuse or reset circuit breaker.
Straighten drain hoses. Eliminate kinked hoses. If there is a home drain restriction, call for drain service.
Close lid and pull knob out to start the washer. For your safety, washer will not spin unless the lid is closed.
Suds lock - caused by too much suds. Rewash without detergent. Use correct amount of a low-sudsing detergent.
Load is Wet
Unevenly distributed load. Redistribute the load, close the lid and pull knob out. Check for leveling. Be sure water level is acceptable for load size.
A normal spin speed is recommended for heavy loads like jeans or towels.
StopsPlug cord into live electrical outlet.
Check fuse or reset circuit breaker.
Turn the control knob to proper cycle and pull knob out to start the washer.
Close lid and pull knob out to start the washer. For your safety, washer will not spin unless lid is closed.
This may be a pause in the cycle. Wait briefly and it may start.
Leaks WaterMake sure hose connections are tight.
Make sure end of drain hose is correctly inserted and secured to drain facility.
Avoid extended soaking - soak for 30 minutes or less.
Avoid overloading.
Is NoisyBe sure washer is leveled properly as outlined in installation manual.
Weak floors can cause vibration and walking.
Operating sounds will vary depending on agitation speed.
Fills with the Wrong Temperature WaterTurn both faucets on fully.
If equipped with a temperature selector knob, be sure it is set directly on a temperature setting and not between settings.
Make sure temperature selection is correct.
If Auto Temperature Control (select models) is selected, cold water may feel warmer than cold water from the tap. (See pages 5 and 7).
Make sure hoses are connected to correct faucets and inlet connections. Be sure water supply is regulated correctly. Flush water line before filling washer.
Check the water heater. It should be set to deliver a minimum 120° F (49° C) hot water at the tap. Also check water heater capacity and recovery rate.
Disconnect hoses and clean screens. Hose filter screens may be plugged.
Cycle Selector Advances Through OffExtra Rinse (select models) is selected.

Maytag MAV-15 washer troubleshooting

ProblemSolution
ALWAYS CHECK FIRSTPlug cord into live electrical outlet.
Check fuse or reset circuit breaker.
WON’T FILLTurn the control dial to proper cycle and pull dial out to start the washer. If equipped with buttons, be sure they are fully depressed.
Turn both faucets on fully.
Straighten inlet hoses.
Disconnect hoses and clean screens. Hose filter screens may be plugged at the faucet.
WON’T AGITATEMake sure the lid is completely closed
Turn the control dial to proper cycle and pull dial out to start the washer. If equipped with buttons, be sure they are fully depressed.
Close lid and pull dial out to start the washer. For your safety, washer will not agitate or spin unless the lid is closed.
The washer is equipped with a lid switch failure detector. If the lid switch should malfunction, the detector will stop operations for your safety. Call for service
Pauses are normal. Wait and see if the washer will start again.
WON’T SPIN OR DRAINStraighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service
Close lid and pull dial out to start the washer. For your safety, washer will not agitate or spin unless the lid is closed.
The washer is equipped with a lid switch failure detector. If the lid switch should malfunction, the detector will stop operations for your safety. Call for service
If drain height is five to eight feet, a highvolume pump kit may be necessary. See installation instructions or call 1-800- 688-9900. If the drain height is over eight feet, water may not be removed, even with the high volume pump kit.
LOAD IS WETTER THAN NORMAL AT
THE END OF THE CYCLE
The washer is designed to reduce spin speed if an unbalanced load is detected. This is normal.
Redistribute the load in the tub and set the washer on SPIN
STOPSTurn the control dial to proper cycle and pull dial out to start the washer. If equipped with buttons, be sure they are fully depressed
Close lid and pull dial out to start the washer. For your safety, washer will not agitate or spin unless lid is closed
This may be a pause or soak period in the cycle. Wait briefly and it may start
The washer is equipped with a lid switch failure detector. If the lid switch should malfunction, the detector will stop fill operations for your safety. Call for service.
LEAKS WATERMake sure water inlet hose connections are tight at faucet and water valve
Make sure end of drain hose is correctly inserted and secured to drain facility
Avoid extended soaking – soak for 30 minutes or less
Avoid overloading
IS NOISYBe sure washer is leveled properly as outlined in installation manual.
Weak floors can cause vibration and walking.
Be sure rubber feet are installed on leveling legs
A clicking sound may be the LoadSensor™ agitator (select models) as it moves the load down through the cleaning zone for maximum cleaning effectiveness. This sound will vary from load to load. This is normal.
Operating sounds will vary depending on agitation speed.
FILLS WITH THE WRONG TEMPERATURE WATERTurn both faucets on fully
Make sure temperature selection is correct.
If Auto Temperature Control is selected, cold water may feel warmer than cold water from the tap (see page 3).
Make sure hoses are connected to correct faucets and inlet connections. Be sure water supply is regulated correctly. Flush water line before filling washer.
Check the water heater. It should be set to deliver a minimum 120°F (49°C) hot water at the tap. Also check water heater capacity and recovery rate.
Disconnect hoses and clean screens. Hose filter screens may be plugged.
CYCLE SELECTOR DIAL ADVANCES THROUGH “OFF”Extra Rinse is selected.

Maytag 3953952 washer troubleshooting

PROBLEMCAUSESOLUTION
Washer won’t fill, rinse or agitateCheck the following:Is the power cord plugged in?
Is the indicator on the Cycle Control knob properly lined up with a cycle? Turn the Cycle Control knob to the right slightly and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Does the water level seem too low, or does the washer appear to not fill completely?The top of the agitator is much higher than the highest water level. This creates a perception that the washer is not filling completely. This is normal.
Washer stopsCheck the following:Is the power cord plugged in?
Is the indicator on the Cycle Control knob properly lined up with a cycle? Turn the Cycle Control knob to the right slightly and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Is there power at the plug?Check your electrical source or call an electrician
Has a fuse blown or is the circuit breaker open?If problem continues, call an electrician.
Are you using an extension cord?Do not use an extension cord.
Is the washer in a normal pause in the Permanent Press (or Hand Washables) cycle?The washer pauses for about 2 minutes in the Permanent Press cycle. Allow the cycle to continue.
The Hand Washables cycle (on some models) features periods of agitation and soak.
Is the washer overloaded?Wash smaller loads.
Washer won’t drain or spinIs the drain hose clogged, or the end of the drain hose more than 72 inches (183 cm) above the floor?See the Installation Instructions for proper installation of drain hose.
Is the lid open?The lid must be closed during operation
Is there excessive sudsing?Always measure detergent. Follow manufacturer’s directions. If you have very soft water, you might need to use less detergent.
Is your voltage low?Check your electrical source or call an electrician. Do not use an extension cord.
Washer continues to fill or drain, or the cycle seems stuckIs the top of drain hose lower than the water level in washer?The top of the hose must be higher than the water level in the washer for proper operation. See the Installation Instructions.
Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See the Installation Instructions.
Washer makes noiseIs the load balanced and the washer level?The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions.
Did you completely remove the yellow shipping strap with cotter pins?See the Installation Instructions.
Are the gears engaging after the drain and before spin, or is the upper part of agitator clicking during wash?These are normal washer noises.
Washer leaksCheck the following:Are the fill hoses tight? Are the fill hose washers properly seated? Is the drain hose clamp properly installed? See the Installation Instructions.
Is the sink or drain clogged?Sink and standpipe must be able to handle 17 gallons (64 L) of water per minute.
Is water deflecting off the tub ring or the load?Center the tub before starting the washer.
The wash load should be balanced and not overloaded. The fill or spray rinses can deflect off the load.
The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions.
Check household plumbing for leaks.
Washer basket is crookedWas the washer basket pulled forward during loading?The wash load should be balanced and not overloaded. Push the basket to the center before starting wash.
Is the load balanced and the washer level?The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions.
The washer basket moves while washing.
This is normal.
Agitator operationThe top of the agitator is loose, or moves in only one direction.This is normal.
Dispensers clogged or bleach leakingDid you follow the manufacturer’s directions when adding detergent and fabric softener to the dispensers?Measure detergent and fabric softener. Carefully pour into the dispensers. Wipe up all spills.
Dilute fabric softener in the fabric softener dispenser
Did you put powdered or color-safe bleach in the liquid chlorine bleach dispenser?Add powdered or liquid color-safe bleach directly to the basket. Do not use the chlorine bleach dispenser for colorsafe bleach.
Load too wetDid you use the right cycle for the load being washed?Select a cycle with a higher spin speed (if available).
Did you use a cold rinse?Cold rinses leave loads wetter than warm rinses. This is normal.
Residue or lint on loadDid you sort properly?Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color
Did you overload the washer?The wash load must be balanced and not overloaded. Lint can be trapped in the load if overloaded. Wash smaller loads.
Check the following:Was paper or tissue left in the pockets?
Did you use enough detergent? Follow manufacturer’s directions. Use enough detergent to hold the lint in the water.
Is your water colder than 70°F (21°C)? Wash water colder than 70°F (21°C) may not completely dissolve the detergent
Stains on loadDid you follow the manufacturer’s directions when adding detergent and fabric softener?Measure detergent and fabric softener. Use enough detergent to remove soil and hold it in suspension.
Dilute fabric softener and add to the rinse portion of a cycle only. Do not drip fabric softener on clothes.
Is there above average iron (rust) in water?You may need to install an iron filter
Did you properly sort the load?Sort dark clothes from whites and lights.
Did you unload the washer promptly?To avoid dye transfer, unload the washer as soon as it stops.
Load is wrinkledDid you unload the washer promptly?Unload the washer as soon as it stops
Did you use the right cycle for the load being washed?Use the Permanent Press cycle or another cycle with low spin speeds (if available) to reduce wrinkling.
Did you overload the washer?The wash load must be balanced and not overloaded. Loads should move freely during washing.
Was the wash water warm enough to relax wrinkles, or are you using warm rinses?If safe for the load, use warm or hot wash water. Use cold rinse water
Are the hot and cold water hoses reversed?Check to be sure the hot and cold water hoses are connected to the right faucets. See the Installation Instructions.
Load is tangled or twistedDid you overload the washer?The wash load must be balanced and not overloaded. Loads should move freely during washing.
Did you wrap items around the agitator?Drop items loosely into the washer. Do not wrap items around the agitator
Gray whites, dingy colorsDid you properly sort the load?Dye transfer can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
Was the wash temperature too low?Use hot or warm washes if safe for the load. Hot water should be at least 111°F (44°C) to clean heavy or greasy soils.
Did you use enough detergent, or do you have hard water?Use more detergent for washing heavy soils in cold or hard water.
Are the hot and cold water hoses reversed?Check to be sure the hot and cold water hoses are connected to the right faucets. See the Installation Instructions.
Garment damageCheck the following:Were sharp items removed from pockets before washing? Empty pockets, zip zippers, snap or hook fasteners before washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken threads in seams before washing.
Did you overload the washer?The wash load must be balanced and not overloaded. Loads should move freely during washing.
Did you properly add chlorine bleach?Do not pour chlorine bleach directly on load. Wipe up bleach spills. Undiluted bleach will damage fabrics.