AEG Dishwasher Troubleshooting

AEG OKO Favorit 54750 VI Dishwasher Troubleshooting

MalfunctionPossible causeRemedy
the programme does not startThe door is not properly closed.Shut the door.
The plug is not properly inserted in the power socket.Insert the plug.
There is a power failure.Check the fuse.,
The machine is noisyDishes are rattling against each other. The spray arms are knocking against the dishes.Load correctly crockery, cutlery, pots and pans. Refer to "Loading cutlery and dishes"
The door is difficult to closeThe dishwasher is not level, or not properly built-in.Refer to "Installation" instructions.

AEG OKO Favorit 6281 Dishwasher Troubleshooting

MalfunctionPossible CauseRemedy
The drain pump in the dishwasher runs continuously - even with the appliance switched off.The anti-flood system has been triggered.Close the tap, then unplug from the mains and contact AEG Service Force.
The programme does not start.The door of the dishwasher is not closed properly.Shut the door.
Mains plug is not plugged in.Insert mains plug.
House fuse is defective.Replace fuse.
In the case of dishwasher models with start delay timer: A start delay is selected.Where dishes are to be washed immediately, for appliances
- with multidisplay, set the delay start to 0.
- without multidisplay, cancel the delay start timer.
Rust spots are visible in the washing compartment.The washing compartment is made from rust-free stainless steel. Rust spots in the washing compartment are due to rust particles from external sources (rust particles from water pipes, pans, cutlery, etc.). Remove such spots with one of the stainless steel cleaners that are generally available on the market.Only wash cutlery and dishes that are suitable for dishwasher use.
Close the lid of the special salt container securely.
There is a whistling noise during washing.The whistling is not a cause for concern.Use a different brand of detergent.

AEG 55750 Dishwasher Troubleshooting

ProblemCause
The drain pump runs continually even when the appliance is switched off.- The water protection system has been triggered. First close the water taps, and then pull out the mains plug or switch off or turn out the fuses. Call AEG Service Force
The program does not start.- Are the fuses of the fixed installation in order? Is the appliance connected to the electrical supply?
- Has the door been properly closed? Press the door shut until the door lock latches in.
- Has the pre-select start time been set?
The machine does not fill with water.- Is the water tap completely open?
- Is the water tap blocked? Open and close the water tap several times.
- Is the strainer in the hose fitting to the water tap blocked? Clean the strainer if necessary.
- Is the inlet hose kinked? Check the hose run.
- Is a minimum water flow pressure of 1 bar available?
The program sequence display remains static at the start of the cleaning- Is the water tap completely open?
- Is the strainer in the hose fitting at the water tap blocked? Clean if necessary.
The water is not pumped away- Is the drain hose kinked? Check the run of the hose (see the "Water Drainage" section).
- Is the sink drain blocked? Clear any blockages.
The crockery is not clean- Have you selected a program that is suitable for the type and degree of soiling of your crockery? (see Program Chart)
- Have you arranged the crockery so that the sprayed water has access to all surfaces, both internal and external? The crockery baskets must not be overfilled.
- Was the spray arm blocked by crockery or pieces of cutlery?
- Are the spray arm nozzles clean?
- Are all the filters in the bese of your dishwasher clean? Have the filters been installed correctly?
- Have you used the correct amount of detergent?
- Is the drain hose correctly filted.
- Is the on-site sink drain blocked?
- Is there salt in the salt dispenser? Without it, the water will not be softened. Lime deposits can form on your crockery and in the machine.
- Has the water softener system been set to the local water hardness?
The crockery is not dry, and has no sparkle.- Is there rinse aid in the dispenser?
- Has the salt dosage been correctly set?
Glasses and dishes have streaks, stripes, milky blotches or blue-coloured bloom.- The rinse aid is being overdosed. Set a lower rinse aid dosage
Glasses and dishes have dried-on "water drops".- The rinse aid is being underdosed. Set the rinse aid dosage higher.
- Is the lid of the salt container properly closed?
Rust marks can be seen in the washing area.- The dishwasher interior is made of stainless steel. Rust marks inside the dishwasher are caused by external rust (rust particles from the water piping, from pans, cutlery etc.). Remove such marks using a commercially-available stainless steel cleaner.
- Was the "Pre-rinse" program started immediately after refilling the salt?

AEG OKO Favorit 40300 Dishwasher Troubleshooting

ProblemCause
Drainage pump continually running even when the machine is turned off.- The flood protection system has activated. First, close the water tap, then pull out the plug. In case of hard-wiring: turn off the electricity supply, remove the fuse and disconnect. Telephone the AEG Customer Service Department to register the fault.
The programme does not start.- Are the electrical fuses in good order? Is the machine connected to the mains?
- Is the door closed properly?
- Has Delay Timer been set? (If so, the machine will only operate at the pre-set time). To cancel this see section “Setting the DELAY START timer".
The machine is not taking water in.- Is the water tap open?
- Is the mesh in the pipe connection at the water tap blocked? If necessary, clean mesh.
- Is the water inlet hose kinked? Check pipe connection (See section “Connec tion”).
Programme progress display remains at the Start position- Is the water tap fully open?
- Is the filter in the pipe connection to the water tap blocked? If necessary, clean filter.
- Is minimum water pressure of 1 bar available? (See section “Connection")
The dishes are not being cleaned- have you selected a programme which is suitable for the type of dishes and their level of soilage? (See section “Programme Guide")
- have you loaded the dishes so that the water spray reaches all the items? The crockery baskets should not be overloaded (See section “Loading the Dishes")
- Were the spray arms blocked by crockery or cutlery?
- Please note: the upper spray arm tilts when not in use. This allows all the water to drip out of the spray arm. In operation, it automatically runs in a horizontal position.
- Are all filters in the filter assembly clean? Are all the filters correctly set up? (See section "Cleaning the filters")
- Have you added the correct amount of detergent? (See section "Refilling Dishwasher Detergent”)
- Is the drainage pipe correctly laid out? (See section “Connection”)
- Is there still salt in the salt container? Without salt, the water is not softened. Water hardness greater than 4°Clarke can lead to lime formation on the dishes (See section “Refilling Salt”)
- Is the water softening unit adjusted to the local water hardness? (See section “Setting the Water Softening Unit”)
The dishes are not dried and have no sparkle- have you used rinse aid?
- Is there any rinse aid left in the dispenser? (See section “Refilling Rinse Aid Dispenser”)
There are streaks, stripes, milky flecks or blue-shiny deposit on the glasses and dishes.- there is too much rinse aid. Set the rinse aid dosage at a lower level. (See section "Setting Rinse Aid Dosage")
There are dried-on water stains on the glasses and dishes there is too little rinse aid. Set the rinse aid dosage higher. (See section “Setting Rinse Aid Dosage”)
Rust stains are visible in the interior of the machine- the wash area is made of non-corrosive steel. Rust stains in the wash area can be attributed to external rust. (Rust particles from the water supply, from pots, cutlery etc.). Remove these flecks with a normal steel cleaner.
- have you put the right amount of detergent in? (See section "Refilling Dish washer Detergent”)
- Is there still salt in the salt container? (See section “Refilling Salt")
- Is the water softening unit correctly set up? (See section “Setting Water Sof tening Unit")

AEG OKO Favorit 5450 VI Dishwasher Troubleshooting

ProblemCause
The programme will not start- Are the fuses in the fixed wiring in order? Is your machine connected to the electricity supply?
- Have you closed the door properly? Press the door shut.
No water flows in.- Have you turned on the water tap?
- Is the strainer in the hose screw connection on the water tap choked? Check hose running. Clean the strainer if necessary.
- Is the water supply hose kinked? Check hose running (see the section on "Water drainage*1). Is the minimum water pressure of 0,5 bar available? (see the section on "Water supply").
The crockery is not clean.- Have you selected a programme that is suitable for the type and degree of soiling of your crockery? (see the "Programme chart" section).
- Have you arranged the crockery so that the sprayed water has access to all surfaces, both internal and external? The crockery baskets must not be overfilled.
- Have the spray arms been obstructed by crockery or cutlery? Please note that, for better drainage of residual water at the programme end, the upper spray arm obliquely tilts when it comes to rest. When operational, it automatically runs in the horizontal position.
- Are all strainers at the bottom of your dishwasher clean? Are the strainers inserted properly (see the section on "Cleaning the strainers").
- Have you used sufficient detergent? (see the section on "Filling with detergent"). Is the drain hose correctly run? (see the section on "Water drainage").
- Is there still salt in the salt container? Without special salt, the water will not be softened. At water hardnesses above 4°d, lime deposits will form on your dishes (see the section on "Filling with special dishwasher salt").
- Have you set the water softener to the local water hardness? (see the section on "Setting the water softening system").
The dishes do not dry and have no sparkle.- Have you used a brand-named rinse-aid?
- Is there sufficient rinse-aid in the dispenser? (see the section on "Filling with rinse-aid)
Glasses and dishes have streaks, stripes, milky blotches, or blue-coloured blooms.- The rinse-aid is being overdosed. Set a lower rinse-aid dosage (see the section on "Setting the rinse-aid quantity to be dosed").
Glasses and dishes have dried-on water drops.- The rinse-aid is being underdosed. Set a higher rinse-aid dosage (see the section on "Setting the rinse-aid quantity to be dosed").
Rust marks can be seen inside your machine.- The dishwasher interior is made of. stainless steel. If rust is found inside your dishwasher, this must be from another source (rust in water, from saucepans, cutlery, etc.). Remove such marks with a commercially available stainless steel cleaner.
- Have you dosed the detergent correctly? (see the section on "Filling with detergent").
- Is there sufficient salt in the salt container? (see the section on "Filling with special dishwasher salt").
- Have you set the water softener correctly? (see the section on "Setting the water softening system").
The machine is noisy- The dishes are settling against each other.
- The spray arms are knocking against the dishes.
The door is difficult to close- The dishwasher is not level or is not properly built-in .

AEG OKO Favorit 6040 Dishwasher Troubleshooting

ProblemCause/Solution
Drainage pump continually running even when the machine is turned off.- The flood protection system has activated. First, close the water tap, then pull out the plug. In case of hard-wiring: turn off the electricity supply, remove the fuse and disconnect. Telephone the AEG Customer Service Department to register the fault.
The programme does not start.- Are the electrical fuses in good order? Is the machine connected to the mains?
- Is the door closed properly?
The machine is not taking water in.- Is the water tap open?
- Is the mesh in the pipe connection at the water tap blocked? If necessary, clean mesh.
- Is the water inlet hose kinked? Check pipe connection (See section "Connection").
Programme progress display remains at the Start position- Is the water tap fully open?
- Is the filter in the pipe connection to the water tap blocked? If necessary, clean filter.
- Is minimum water pressure of 1 bar available? (See section “Connection”)
The dishes are not being cleaned- have you selected a programme which is suitable for the type of dishes and their level of soilage? (See section "Programme Guide")
- have you loaded the dishes so that the water spray reaches all the items? The crockery baskets should not be overloaded (See section “Loading the Dishes”)
- Were the spray arms blocked by crockery or cutlery?
- Please note: the upper spray arm tilts when not in use. This allows all the water to drip out of the spray arm. In operation, it automatically runs in a horizontal position.
- Are all filters in the filter assembly clean? Are all the filters correctly set up? (See section "Cleaning the filters”)
- Have you added the correct amount of detergent? (See section “Refilling Dishwasher Detergent”)
- Is the drainage pipe correctly laid out? (See section “Connection")
- Is there still salt in the salt container? Without salt, the water is not softened. Water hardness greater than 4°Clarke can lead to lime formation on the dishes (See section “Refilling Salt”)
The dishes are not dried and have no sparkle- have you used rinse aid?
- Is there any rinse aid left in the dispenser? (See section “Refilling Rinse Aid Dispenser")
There are streaks, stripes, milky flecks or blue-shiny deposit on the glasses and dishes.- there is too much rinse aid. Set the rinse aid dosage at a lower level. (See section “Setting Rinse Aid Dosage”)
There are dried-on water stains on the glasses and dishes there is too little rinse aid. Set the rinse aid dosage higher. (See section “Setting Rinse Aid Dosage”)
Rust stains are visible in the interior of the machine- the wash area is made of non-corrosive steel. Rust stains in the wash area can be attributed to external rust. (Rust particles from the water supply, from pots, cutlery etc.). Remove these flecks with a normal steel cleaner.
- have you put the right amount of detergent in? (See section “Refilling Dishwasher Detergent”)
- Is there still salt in the salt container? (See section “Refilling Salt”)
- Is the water softening unit correctly set up? (See section “Setting Water Softening Unit”)
Whistling noise during the dishwashing cycle- You may possibly need to seek a remedy by using another branded detergent. The whistling is completely harmless..

AEG GS60BF221 Dishwasher Troubleshooting

ProblemPossible causePossible solution
The programme does not start.The mains plug is not connected in the mains socket.Connect the mains plug.
The appliance door is open.Close the appliance door.
You did not press Start.Press Start.
The fuse in the fuse box is damaged.Replace the fuse.
The delay start is set.Cancel the delay start or wait for the end of the countdown.
The appliance does not fill with water.The water tap is closed.Open the water tap.
The water pressure is too low.Contact your local water authority.
The water tap is clogged or there is limescale on it.Clean the water tap.
The filter in the water inlet hose is clogged.Clean the filter.
The water inlet hose has a kink or a bend.Make sure that the position of the hose is correct.
The anti-flood device is on. There are water leakages in the appliance.Close the water tap and contact the Service.
The appliance does not drain the water.The sink spigot is clogged.Clean the sink spigot.
The water drain hose has a kink or a bend.Make sure that the position of the hose is correct.
The dishes are not clean.The filters are clogged.Clean the filters.
The filters are not correctly assembled and installed.Make sure that the filters are correctly assembled and installed.
The spray arms are clogged.Remove remaining soil with a thin pointed object.
The programme was not applicable for the type of load and soil.Make sure that the programme is applicable for the type of load and soil.
Incorrect position of the items in the baskets. Water could not wash all items.Make sure that the position of the items in the baskets is correct and that the water can easily wash all items.
The spray arms could not turn freely.Make sure that the position of the items in the baskets is correct and does not cause the blockage of the spray arms.
The quantity of detergent was not sufficient.Make sure that you add the correct quantity of detergent in the dispenser before you start a programme.
There was no detergent in the detergent dispenser.Make sure that you add detergent in the dispenser before you start a programme.
Limescale particles on the dishes.The salt container is empty.Make sure that there is dishwasher salt in the salt container.
The set level of the water softener is incorrect.Make sure that the set level of the water softener agrees with the water hardness in your area.
The cap of the salt container is loose.Tighten the cap.
Whitish streaks and stains or bluish layers on glasses and dishes.The released quantity of rinse aid is too much.Decrease the released quantity of rinse aid
The quantity of detergent was too much.Make sure that you add the correct quantity of detergent in the dispenser before you start a programme.
Dry water drop stains on glasses and dishes.The released quantity of rinse aid was not sufficient.Increase the released quantity of rinse aid.
The quality of the detergent can be the cause.Try a different brand of detergent.
The dishes are wet.The programme had no drying phase.Set a programme with the drying phase.
The dishes are wet and matt.The rinse aid dispenser is empty.Make sure that there is rinse aid in the rinse aid dispenser.
The quality of the rinse aid can be the cause.Try a different brand of rinse aid.
The quality of the combi detergent tablets can be the cause.• Try a different brand of combi detergent tablets.
• Activate the rinse aid dispenser and use the rinse aid together with the combi detergent tablets.

AEG JSV5520 Dishwasher Troubleshooting

FaultCheck
The programme will not start.Is the door closed properly?
Have you pressed the On/Off button? Is the water tap turned on?
Is the dishwasher plugged in?
Has the fuse blown?
Is the delayed start-button pressed in? Is the previous programme finished?
The dishwasher is not filling with water.Is the water tap turned on?
Has your domestic water supply been cut off temporarily?
Is the water inlet hose kinked or blocked? Is the filter inside the inlet hose blocked? Is the water pressure too low?
Water not discharged at end of cycle.Did you open the door before the programme cycle finished?
Are the filters clogged?
Dishes not washed satisfactorily.Has anything prevented the spray arm from rotating?
Are the spray arm holes clogged?
Were the dishes packed too close together?
Are the filters clogged?
Are the filters fitted correctly in place?
Did you use enough detergent?
Is the salt container cap properly closed? Did you select a programme with too low temperature?
Is the rinse aid dispenser empty?
Visible lime deposits or white film on the dishes.Is the salt container empty?
Is the water softener not correctly adjusted? Is the rinse aid dispenser empty?
Is the rinse aid dispenser adjusted to too low dosage?
The dishwasher is noisy.Are the dishes rattling against each other? Is the spray arm knocking against the dishes?
Whistling sound when washing.This is not a fault, try another brand of detergent.
The dishes are not quite dry and are not shiny.Is the rinse aid dispenser empty?
Is the rinse aid dispenser adjusted to too low dosage?
Have the dishes been left too long inside the dishwasher?
The door is difficult to close.Is the dishwasher level?
If the indicator lamp for the ended programme cycle is flashing, it is possible that you can solve the problem your self. When the problem is solved, press in the On/Off button and the programme continues. If the problem occurs again, contact your local service centre. If any other lamps flash contact and inform your local service centre.
The indicator lamp for the ended programme cycle is flashing and a sound signal is emitted.Is the water tap turned on?
Is the filter inside the inlet hose blocked? Is the water inlet hose kinked or blocked?

AEG Favorit 45000 Dishwasher Troubleshooting

MalfunctionPossible causePossible solution
The appliance does not fill with water.The water tap is blocked or there is limescale on it.Clean the water tap.
The water pressure is too low.Contact your local water authority.
The water tap is closed.Open the water tap.
The filter in the water inlet hose is blocked.Clean the filter.
The connection of the water inlet hose is not correct.Make sure that the connection is correct.
The water inlet hose is damaged.Make sure that the water inlet hose has no damages
The appliance does not drain the water.There is a blockage in the sink spigot.Clean the sink spigot.
The connection of the water drain hose is not correct.Make sure that the connection is correct.
The water drain hose is damaged.Make sure that the water drain hose has no damages.
The anti-flood device is on.Close the water tap and contact the service centre.
The start of the washing programme does not occur.The appliance door is open.Close the appliance door.
You did not press the Start touchpad or button.Press the Start touchpad or button.
The mains plug is not connected in the mains socket.Connect the mains plug.
The fuse in the fuse box is damaged.Replace the fuse.
The delay start is set.• Cancel the delay start.
• When the countdown is completed, the washing programme starts automatically.
The dishes are not clean.The washing programme was not applicable for the type of load and soil.Make sure that the washing programme is applicable for the type of load and soil.
You did not put the items correctly in the baskets, water did not touch all surfaces.Put the items correctly in the baskets.
The spray arms could not turn freely. Incorrect position of the items in the baskets.Make sure that an incorrect position of the items do not cause the blockage of the spray arms.
The filters are dirty or not assembled and installed correctly.Make sure that the filters are clean and correctly assembled and installed.
The quantity of detergent was not sufficient or missing.Make sure that the quantity of detergent is sufficient.
Limescale particles on the dishes.The salt container is empty.Fill the salt container with dishwasher salt.
Incorrect level of the water softener adjustment.Adjust the water softener with the correct level.
The salt container cap is not closed correctly.Make sure that the salt container cap is closed correctly.
There are streaks, whitish stains, or a bluish layer on glasses and dishes.The rinse aid quantity is too high.Decrease the rinse aid quantity.
Dry water drop stains on glasses and dishes.The rinse aid quantity is too low.Increase the rinse aid quantity.
The detergent can be the cause.Use a different brand of detergent.
The dishes are wet.The washing programme was without a drying phase or with a decreased drying phase.For better drying results, keep the door ajar for some minutes.
The dishes are wet and matt.The rinse aid dispenser is empty.Fill the rinse aid dispenser with rinse aid.
The multitab function is on (this function automatically deactivates the rinse aid dispenser).Activate the rinse aid dispenser.

AEG Favorit 34310VIO Dishwasher Troubleshooting

Problem and alarm codePossible cause and solution
You cannot activate the appliance.Make sure that the mains plug is connected to the mains socket.
Make sure that there is no damaged fuse in the fuse box.
The programme does not start.Make sure that the appliance door is closed.
If the delay start is set, cancel the setting or wait for the end of the countdown.
The appliance has started the procedure to recharge the resin inside the water softener. The duration of the procedure is approximately 5 minutes.
The appliance does not fill with water.
• The end indicator flashes 1 time intermittently.
• Acoustic signal sounds 1 time in termittently.
Make sure that the water tap is open.
Make sure that the pressure of the water supply is not too low. For this information, contact your local water authority.
Make sure that the water tap is not clogged.
Make sure that the filter in the inlet hose is not clogged.
Make sure that the inlet hose has no kinks or bends.
The appliance does not drain the water
• The end indicator flashes 2 times intermittently.
• Acoustic signal sounds 2 times intermittently.
Make sure that the sink spigot is not clogged.
Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
• The end indicator flashes 3 times intermittently.
• Acoustic signal sounds 3 times intermittently.
Close the water tap and contact an Authorised Service Centre.
The appliance stops and starts more times during operation.It is normal. It provides optimal cleaning results and energy savings.
The program lasts too long.If the delayed start option is set, cancel the delay setting or wait for the end of the countdown.
Small leak from the appliance door.The appliance is not level. Loosen or tighten the adjustable feet (if applicable).
The appliance door is not centred on the tub. Adjust the rear foot (if applicable).
The appliance door is difficult to close.The appliance is not level. Loosen or tighten the adjustable feet (if applicable).
Parts of the tableware are protruding from the baskets.
Rattling/knocking sounds from inside the appliance.The tableware is not properly arranged in the baskets. Refer to basket loading leaflet.
Make sure that the spray arms can rotate freely.
The appliance trips the circuit-beaker.The amperage is insufficient to supply simultaneously all the appliances in use. Check the socket amperage and the capacity of the meter or turn off one of the appliances in use.
Internal electrical fault of the appliance. Contact an Authorised Service Centre.
Poor washing results.Refer to "Daily use", "Hints and tips" and basket loading leaflet.
Use more intensive washing programmes.
Poor drying results.Tableware has been left for too long inside a closed appliance.
There is no rinse aid or the dosage of rinse aid is not enough. Set the rinse aid dispenser to a higher level.
Plastic items may need to be towel dried.
We recommend to always use rinse aid, even in combination with multi-tablets.
There are whitish streaks or bluish layers on glasses and dishes.The release quantity of rinse aid is too much. Adjust the rinse aid level to a lower level.
The quantity of detergent is too much.
There are stains and dry water drops on glasses and dishes.The released quantity of rinse aid is not sufficient. Ad just the rinse aid level to a higher level.
The quality of the rinse aid can be the cause.
The dishes are wet.The programme does not have a drying phase or has a drying phase with low temperature.
The rinse aid dispenser is empty.
The quality of the rinse aid can be the cause.
The quality of the multi-tablets can be the cause. Try a different brand or activate the rinse aid dispenser and use rinse aid and multi-tablets together.
The interior of the appliance is wet.This is not a defect of the appliance, it is caused by the humidity in the air that condenses on the walls.
Unusual foam during washing.Use the detergent for dishwashers only.
There is a leak in the rinse aid dispenser. Contact an Authorised Service Centre.
Traces of rust on cutlery.There is too much salt in the water used for washing. Refer to "The water softener".
Silver and stainless steel cutlery were placed together. Avoid to put silver and stainless steel items close together.
There are residues of detergent in the dispenser at the end of the programme.The detergent tablet got stuck in the dispenser and therefore was not completely washed away by water.
Water cannot wash away the detergent from the dispenser. Make sure that the spray arm is not blocked or clogged.
Make sure that items in the baskets do not impede the lid of the detergent dispenser from opening.
Odours inside the appliance.Refer to "Internal cleaning".
Limescale deposits on the tableware, on the tub and on the inside of the door.Refer to "The water softener".
Dull, discoloured or chipped tableware.Make sure that only dishwasher-safe items are washed in the appliance.
Load and unload the basket carefully. Refer to basket loading leaflet.
Place delicate items in the upper basket.