In the arena of home electronics, Samsung stands out as a pioneering entity, offering a suite of appliances renowned for their quality and reliability. Among them, the washing machine is a quintessential household item that is not exempt from occasional technical hiccups. One such interruption is the error code he1 that can be seen in Samsung washing machines.
The error code he1 specifically indicates an anomaly within the washer’s heating system. It is a recurrent issue observed predominantly in front-loading washing machines, equipped with a heater to regulate water temperature. Grasping the root cause of this error and potential solutions can help users troubleshoot the problem independently, thereby saving both time and unnecessary expenses.
Decoding the Error
The error code he1 primarily surfaces when the heating system of the washing machine encounters a problem. This is often traced back to an inability of the water to reach the preset temperature within the allowed timeframe. The primary culprits are usually the heating element or the temperature sensor (thermistor), or even the wiring network connecting these elements.
In some instances, the machine’s control board might also be implicated. It might fail to monitor the heating element’s operation effectively. Less frequently, an obstruction in the water supply of the machine could hinder the heating process, resulting in the he1 error code.
Assessing the Issue
Before initiating a detailed investigation, begin with elementary checks. Confirm that the washing machine is correctly connected to the power source, and the power supply is consistent. If these checks don’t help eradicate the error code, it’s time for a deeper examination.
Perform a machine reset by disconnecting it from the power source and leaving it untouched for around ten minutes. After this period, reconnect the machine to the power supply and turn it on. This operation often aids in eliminating transient software issues.
If the error code remains visible, assess the health of the heating element using a multimeter to record its resistance. The value should lie between 15 and 20 ohms. A noticeable deviation from this range hints towards a heating element malfunction.
Likewise, the thermistor should be investigated. Its resistance fluctuates with water temperature, and it should exhibit roughly 50K ohms at 77°F. If this is not the case, it signals a defective thermistor.
Addressing the Error
Once you’ve identified the faulty component – the heating element or thermistor – replacement becomes necessary. Remember to disconnect the washing machine from the power source before attempting to replace any components. It is advisable to involve a professional technician for replacement tasks, especially if you’re hesitant about tinkering with electronic parts.
If the control board is found to be the root cause, it is highly recommended to seek professional intervention, as replacing a control board is a task requiring specific technical skills.
If the water supply appears to be the issue, inspect the supply hose for any kinks or obstructions. Verify if the water is supplied at the correct pressure, and remove any identified blockages.
Investing in preventive maintenance can safeguard against future errors. Regular cleaning of your washing machine, monitoring the water supply, and routine checks of the power cords and wiring help maintain the machine’s efficiency. Avoid overloading the machine to minimize strain on its components, reducing the likelihood of malfunctions.
The Samsung washing machine’s error code he1, while inconvenient, can be managed effectively with an understanding of its underlying cause and potential solutions. Always prioritize safety when handling electronic appliances. Seek professional guidance if any part of the troubleshooting or repair process leaves you feeling uncertain.
The provided guide aims to facilitate your journey through the he1 error. However, it’s important to note that the best way to ensure the longevity and smooth operation of your washing machine is by adhering to regular maintenance schedules. Happy laundering!