The DR Error code on the display panel of your Whirlpool washer stands for issues with the drainage system of your device. In other words, your machine can not drain the water out of the tank after the washing process has been completed. In most cases, this error is pretty easy to fix without any professional support. But it depends on the cause, so let’s see what can lead to this error and how to deal with it.
What can cause the DR Error?
There are some obvious explanations for the drainage system error, such as the clog of one of its elements of the failure of the drainage pump. Another thing that can cause the DR error is the control module malfunction or the issue with the wiring between the drain pump and the main controller.
As you can see, some of them do not require any special experience and knowledge, but with others, it’s better to contact a professional repairman.
How to fix the DR Error?
As the DR code usually appears during the washing process and determine the machine’s inability to drain out the water, the first thing you need to do is to drain it by yourself. Use the emergency drainage door on your device. Make sure you have enough of rags near, not to make a flood. After you drained all the water, open the hatch door and take all the laundry.
Now when your washer is ready for examination, unplug it and give it 10-15 minutes to rest. This will reset the system and eliminate the system glitch, which could be the cause of the error.
Check the drain hosepipe and filter. They can be damaged or clogged. The pipe can also be bent or misplaced. Make sure to install everything properly after cleaning and rinsing both elements. The filter has to fit tightly the body of the machine, as well as the hose — no gaps are acceptable.
The siphon, which connects the hosepipe with the sewerage system also has to be cleaned, as it is being clogged too often. While the pipe is disconnected from the sewer, open the water and direct the pipe into the basin or bathtub, to check whether it will drain the water or not. If the water goes out of the hose, then the sewer is out of order and has to be repaired or replaced.
Now its time to inspect the drain pump and its connections. Here you can use a multimeter, or just take a close look at all the contacts. Some of them may be damaged or disconnected, then clean them, insulate and connect. Some may be burnt-out — replace them with the new ones.
In case the problem is with the pump itself it is better to call a repairman who will be able to replace it. Same with the control unit — it is a complicated and the most important component of your appliance, so no need to risk and try to fix it on your own.