Whirlpool washer troubleshooting

Whirlpool washers are well-known for its excellent quality and good reliability. But any technique in the process of working could break down. Technical support specialists developed a detailed troubleshooting guide of brand`s equipment, where all error codes of Whirlpool washers are systematized. In addition, there you can find possible reasons for breakages and recommendations how to solve the problem. The information is very accurate and useful for any consumer. Due to instruction, you could fix your washer very quickly. Be sure to save this link. In electronic form, it would not be lost.

Whirlpool AMD 310 washer troubleshooting

Operation problems are often due to minor causes, please check and refer to the following chart before contacting the service. This may save time and unnecessary expenses


TroubleAnalysis
Does not run• Is the protection device or fuse blown?
• Please wait for 3 minutes and start again, protection device may be preventing unit to work.
• Are the RC batteries low?
• Is the plug not properly plugged?
No cooling or heating air• Is the air filter dirty?
• Are the intakes and outlets of the air conditioner blocked?
• Is the temperature set properly?
Ineffective control• Has there been a strong interference (from excessive static electricity discharge, power supply voltage abnormality)? Note that operation will be abnormal, in this case unplug from the power supply and re-plug after 2-3 seconds.
Does not operate immediately• 3 minute delay will occur when changing mode during operation.
Peculiar smell• This smell may come from another source such as furniture, cigarette etc, which is sucked in the unit and blown out with the air.
A sound of running water• Normal behaviour caused by the flow of refrigerant in the air conditioner.
• Defrosting sound in heating mode.
Cracking sound• The sound may be generated by the expansion or contraction of the front panel due to temperature changes.
Mist sprays from the outlet• Mist is present in the room with low temperature? Normal behaviour due to cool air discharged from indoor unit during COOLING or DRY operation mode.

Note: If the problems still have, turn off the appliance and disconnect from the power supply,  then contact the nearest Whirlpool Authorized Service Center. Do not attempt to move,  repair, disassemble, or modify the appliance by yourself.

Whirlpool LCE4332PQ, automatic washer with Catalyst cleaning action troubleshooting

ProblemCauseSolution
Washer won’t fill, rinse or washIs the lid open?The lid must be closed during operation. The washer will not fill, agitate or spin with the lid open
Does the water level seem too low, or does the washer appear to not fill completely?The top of the agitator is much higher than the highest water level. This creates a perception that the washer is not filling completely. This is normal.
Check the following:Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug? Check electrical source or call electrician.
Are the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Are the water inlet valve screens clogged?
Washer stopsCheck the following:Is the power cord plugged into a grounded 3 prong outlet?
Are the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Are the water inlet valve screens clogged?
Is there power at the plug?Check electrical source or call electrician.
Has a fuse blown, or has the circuit breaker tripped?If problem continues, call electrician.
Are you using an extension cord?Do not use an extension cord.
Is the washer overloaded?Wash smaller loads. See “Starting Your Washer” for maximum load size.
Is the lid open?The lid must be closed during operation. The washer will not fill, agitate or spin with the lid open.
Washer won’t drain or spinIs the drain hose clogged, or the end of the drain hose more than 72" (183 cm) above floor (48" [122 cm] for portable washers)?Refer to the installation instructions for your model for proper installation of drain hose.
Is the lid open?The lid must be closed during operation. The washer will not fill, agitate or spin with the lid open.
Is there excessive sudsing?Always measure detergent. Follow manufacturer’s directions. If you have very soft water, you may need to use less detergent.
Is your voltage low?Check electrical source or call electrician. Do not use an extension cord.
Washer continues to fill or drain, or the cycle seems stuckDoes the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See “Permanent Installation Instructions.”
Is the end of the drain hose less than 39" (99 cm) above the floor (27" [68.9 cm] for portable washers)?Refer to the installation instructions for your model for proper installation of drain hose.
Washer makes noiseIs the load balanced and the washer level?The wash load should be balanced. See “Starting Your Washer” for maximum load size.
The washer must be level. Refer to the installation instructions for your model.
Can you hear water spraying? This is part of the wash action.
If water is drained quickly from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal.
When the cycle changes from washing to draining or spinning, you may hear a noise as the drive system shifts. This is normal.
Are you washing items with metal snaps, buckles or zippers?You may hear metal items touching the basket. This is normal.
Are you washing a small load?You will hear more splashing sounds when washing small loads. This is normal.
Is the washer installed on a solid floor?Refer to your installation instructions for flooring requirements.
Washer leaksCheck the following:Are the fill hoses tight? Are the fill hose washers properly seated? Is the drain hose clamp or faucet adapter properly installed? Refer to the installation instructions for your model.
Is the sink or drain clogged?Sink, floor drain and standpipe must be able to handle 7 gal. (26.6 L) per minute for portable installations and 13 gal. (49.2 L) of water per minute for permanent installations.
Is water bouncing off the tub ring or the load?The wash load should be balanced and not overloaded. If not, the fill or spray rinses can bounce off the load.
The washer must be level. Refer to the installation instructions for your model.
Did you install the drain hose in a standpipe or laundry tub?See “Permanent Installation Instructions.”
Was a cycle interrupted and then the CATALYST® Cleaning Action selected?The CATALYST® Cleaning Action should be started on a dry load only. The CATALYST® Cleaning Action should not be selected after the tub has started filling with water.
Did you select the CATALYST® Cleaning Action and use a hand-washing detergent?Most detergents formulated for hand-washing are not meant for the CATALYST® Cleaning Action. Use the Casual Permanent Press cycle and the Delicates or Handwash/Wool setting on the Fabric Select control if using a hand-wash detergent.
Washer basket is crookedWas the washer basket pulled forward during loading?Push the basket to the center before starting wash.
Is the load balanced and the washer level?The wash load should be balanced.
The washer must be level. Refer to the installation instructions for your model.
The washer basket moves while washing.This is normal.
Dispensers clogged or leakingAre the laundry products in the correct dispenser?Add the correct amounts of powdered detergent, liquid chlorine bleach, or fabric softener to the correct dispenser. You can add powdered color safe bleach to the detergent dispenser. Liquid detergent should be added to the bottom of the washer basket.
Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach with liquid detergent. Use only liquid chlorine bleach in the bleach dispenser.
Load too wetCold rinses leave loads wetter than warm rinses.This is normal.
Residue or lint on loadDid you add powdered detergent to the dispenser?For best results, use the dispenser to dissolve powdered detergent. Add liquid detergent directly to the bottom of the washer basket.
Did you sort properly?Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color
Did you overload the washer?The wash load must be balanced. See “Starting Your Washer” for maximum load size. Lint can be trapped in the load if overloaded. Wash smaller loads.
Did you use enough detergent?Follow manufacturer’s directions. Use enough detergent to hold the lint in the water.
Is your water colder than 70°F (21°C)?Wash water colder than 70°F (21°C) may not completely dissolve the detergent.
Are you using a gentle wash cycle?Consider using liquid detergent for slow-speed cycles such as Gentle or Delicate.
Stains on loadDid you add powdered detergent to the dispenser?For best results, use the dispenser to dissolve powdered detergent. Add liquid detergent directly to the bottom of the washer basket.
Did you use enough detergent?Use enough detergent to remove soil and hold it in suspension. Add the manufacturer's recommended amounts.
Did you add fabric softener directly to the load?Use your fabric softener dispenser. Do not drip fabric softener on clothes.
Is there above average iron (rust) in water?You may need to install an iron filter.
Did you properly sort the load?Sort dark clothes from whites and lights.
Did you unload the washer promptly?To avoid dye transfer, unload the washer as soon as it stops.
Did you use powder detergent in a low-speed cycle?Consider using liquid detergent.
Did you add detergent, chlorine bleach or fabric softener too late in the cycle?Powdered detergent, chlorine bleach, and fabric softener should be added to the dispensers before starting the washer. Add liquid detergent directly to the bottom of the washer basket.
Load is wrinkledDid you unload the washer promptly?Unload the washer as soon as it stops.
Did you overload the washer?The wash load must be balanced and not overloaded. Loads should move freely during washing.
Are the hot and cold water hoses reversed? Check to be sure the hot and cold water hoses are connected to the right faucets. See “Permanent Installation Instructions.”
Load is tangled or twistedDid you overload the washer?See “Starting Your Washer” for maximum load size. Loads should move freely during washing.
Gray whites, dingy colorsDid you properly sort the load?Dye transfer can occur when mixing whites and colors in a load. Sort dark fabrics from whites and lights.
Was the wash temperature too low?Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard water?Use more detergent for washing heavy soils in cold or hard water. Water temperature should be at least 70°F (21°C) for detergent to dissolve and work properly.
Garment damageCheck the following:Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing?
Mend rips and broken threads in seams before washing.
Did you overload the washer?See “Loading” for maximum load size.
Did you properly add chlorine bleach?Do not pour chlorine bleach directly on load. Use your liquid chlorine bleach dispenser. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not place load items on top of the bleach dispenser when loading and unloading the washer.
Wash temperature is not what I selectedFor permanent installations: Are the hot and cold water inlet hoses reversed?As washing progresses, the wash temperature will decrease slightly for hot and warm washes. This is normal.
For portable installations: Is the Temperature set at Cold/Cold?See “Portable Installation Instructions.”
Did not get CATALYST ® Cleaning ActionDid you set the Cycle Selector Control knob on the ® CATALYST setting?CATALYST ® Cleaning Action must be selected on the Cycle Selector Control knob for it to be included in a wash cycle.
CATALYST Cleaning Action is available only in the Normal and Whitest Whites cycles.

Whirlpool LTG5243DQ, 27″ ELECTRIC (Washer/Dryer) washer troubleshooting

PROBLEMCAUSESOLUTION
Noisy, vibrating, off-balanceIs the floor flexing, sagging, or not level?Flooring that flexes or is uneven can contribute to noise and vibration of the washer. A ¾" (19 mm) piece of plywood under the washer will reduce the sounds. See the Installation Instructions.
Is the washer/dryer level?The washer/dryer must be level. See the Installation Instructions.
Is the load balanced?Evenly distribute the load in the washer basket and make sure the height of the load does not exceed the top row of basket holes.
Did you completely remove the yellow shipping strap with cotter pins?See the Installation Instructions
Are the gears engaging after the drain and before spin, or is the upper part of agitator clicking during wash?These are normal washer noises
Is the washer gurgling or humming?When the washer drains, the pump will make a continuous humming with periodic gurgling or surging sounds as the final amounts of water are removed. This is normal.
The washer basket moves while washing This is normal.
LeakingAre the fill hose gaskets properly seated?Check both ends of each hose. See the Installation Instructions.
Is the drain hose properly installed?The drain hose should be secured to the drainpipe or laundry tub. See the Installation Instructions.
Is the sink or drain clogged?Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If sink or drainpipe is clogged or slow, water can back up out of drainpipe or sink. Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks.
Is water splashing off the tub ring?Center the tub before starting the washer.
Is water splashing off the load?Evenly distribute the load in the washer basket and make sure the height of the load does not exceed the top row of basket holes. The fill or spray rinses can splash off the load.
Dispenser clogged (on some models)Did you follow the manufacturer’s directions when adding fabric softener to the dispenser (on some models)?Measure fabric softener and slowly pour into the dispenser. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser.
Washer won’t run, fill, rinse, or agitate; washer stopsIs the power cord plugged into a grounded 3 prong outlet? Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord?Do not use an extension
cord.
Is the indicator on the Cycle Control knob properly lined up with a cycle?Turn the Cycle Control knob to the right slightly and pull to start.
Are the water inlet valve screens clogged?Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water, and check for leaks.
Are both the hot and cold water faucets turned on?Turn on the water.
Is the water inlet hose kinked?Straighten the hoses.
Does the water level seem too low, or does the washer appear to not fill completely?The top of the agitator is much higher than the highest water level. This is normal and necessary for clothes to move freely.
Has a household fuse blown, or has a circuit breaker tripped?Replace the fuse, or reset the circuit breaker. If the problem continues, call an electrician.
Is the washer in a normal pause in the cycle?The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of agitation and soak.
Is the washer overloaded?Wash smaller loads.
Is the lid open?The lid must be closed during operation. Washer will not agitate or spin with the lid open.
Washer continues to fill or drain; cycle seems stuckIs the top of drain hose lower than the control knobs on washer? The top of the drain hose must be at least 39" (990 mm) above the floor. See the Installation Instructions
Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See the Installation Instructions
Washer won’t drain or spin; water remains in washerIs the drain hose clogged, or the end of the drain hose more than 96" (2440 mm) above the floor?See the Installation Instructions.
Is the lid open?The lid must be closed during operation. Washer will not agitate or spin with the lid open.
Is there excessive sudsing? Always measure detergent. Follow manufacturer’s directions. If you have very soft water, you might need to use less detergent.
Wash/Rinse temperature Are the hot and cold water inlet hoses reversed?See “Connect Inlet Hoses” in the Installation Instructions.
Are you washing many loads?As your frequency of loads washed increases, the water temperature may decrease for hot and warm temperatures. This is normal.
Load too wetDid you use the right cycle for the load being washed?Select a cycle with a higher spin speed (if available).
Did you wash an extra-large load? A large unbalanced load could result in a reduced spin speed and wet clothes at the end of the cycle. Evenly distribute the load and make sure the height of the load does not exceed the top row of basket holes.
Residue or lint on loadDid you sort properly?Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.
Did you overload the washer?The wash load must be balanced and not overloaded. Clothes should move freely. Lint or powdered detergent can be trapped in the load if overloaded. Wash smaller loads.
Did you select the correct water level?The water level should be correct for the load size. The load should be under water.
Did you use enough detergent?Follow manufacturer’s directions. Use enough detergent to hold the lint in the water.
Did you line dry your clothing?If so, you can expect some lint on the clothing. The air movement and tumbling of a dryer removes lint from the load.
Is your water colder than 60°F (15.6°C)?Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent.
Did you use the proper cycle time and agitation speed for the load? Reducing wash time (duration) and agitation speed are ways to reduce lint.
Load is wrinkled, twisted, or tangledDid you unload the washer promptly?Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?Use cycles with shorter wash times and low wash and spin speeds (if available) to reduce wrinkling, tangling, and twisting.
Did you overload the washer? The wash load must be balanced and not overloaded. Loads should move freely during washing to reduce wrinkling, tangling, and twisting.
Was the wash water warm enough to relax wrinkles? If safe for the load, use warm or hot wash water. Use cold rinse water.
Are the hot and cold water hoses reversed?Check that the hot and cold water hoses are connected to the right faucets. A hot rinse followed by spin will cause wrinkling. See the Installation Instructions.
Did you wrap items around the agitator? Drop items loosely into the washer. Do not wrap items around the agitator.
Stains, gray whites, dingy colorsDid you properly sort the load?Transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
Was the wash temperature too low?Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard water?Use more detergent for washing heavy soils in cold or hard water
Are the hot and cold water hoses reversed? Check that the hot and cold water hoses are connected to the right faucets. See the Installation Instructions.
Did you follow the manufacturer’s directions when adding detergent and fabric softener? Measure detergent and fabric softener. Use enough detergent to remove soil and hold it in suspension. Dilute fabric softener and add to the rinse portion of a cycle only. Do not drip fabric softener onto clothes.
Is there above average iron (rust) in water?You may need to install an iron filter.
Garments damagedWere sharp items removed from pockets before washing?Empty pockets, zip zippers, snap, or hook fasteners before washing to avoid snagging and tearing of load.
Were strings and sashes tied to avoid tangling?Straps and strings can easily become entangled in the load, causing strain on seams and tearing.
Were items damaged before washing?Mend rips and broken threads in seams before washing.
Did you overload the washer?The wash load must be balanced and not overloaded. Loads should move freely during washing.
Did you add chlorine bleach properly?Do not pour chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not place load items on top of the bleach dispenser when loading and unloading the washer (on some models). Do not use more than the manufacturer's recommended amount for a full load.
Dryer will not run Has a household fuse blown, or has a circuit breaker tripped?There may be 2 fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Is the correct power supply available?Electric dryers require 240 volt power supply. Check with a qualified electrician.
Was a regular fuse used?Use a time-delay fuse.
No heatHas a household fuse blown, or has a circuit breaker tripped?The drum may be turning, but you may not have heat. Electric dryers use 2 fuses or circuit breakers. Replace the fuse or reset the circuit breaker. If a problem continues, call an electrician
Unusual soundsHas the dryer had a period of non-use?If the dryer hasn’t been used for a while, there may be a thumping sound during the first few minutes of operation.
Is a coin, button, or paper clip caught between the drum and front or rear of the dryer?Check the front and rear edges of the drum for small objects. Clean out pockets before laundering.
Is it a gas dryer?The gas valve clicking is a normal operating sound.
Are the four legs installed, and is the dryer level front to back and side to side?The dryer may vibrate if not properly installed. See the Installation Instructions
Is the clothing knotted, or balled up?When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer.
Timer does not noticeably advanceIs the dryer set to Timed or Air Dry?The timer moves slowly and continuously for the timed setting.
Is the dryer set to Automatic Drying?The timer moves only when the clothing is mostly dry.
Clothes are not drying satisfactorily, drying times are too long, or load is too hotIs the lint screen clogged with lint?Lint screen should be cleaned before each load.
Is the exhaust vent or outside exhaust hood clogged with lint, restricting air movement?Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions.
Are fabric softener sheets blocking the grille?Use only one fabric softener sheet, and use it only once.
Is the exhaust vent the correct length? Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. See the Installation Instructions
Is the exhaust vent diameter the correct size?Use 4" (102 mm) diameter vent material.
Is the dryer located in a room with temperature below 45ºF (7ºC)?Proper operation of dryer cycles requires temperatures above 45ºF (7ºC).
Is the dryer located in a closet?Closet doors must have ventilation openings at the top and bottom of the door. A minimum of 1" (25 mm) of airspace is recommended for the front of the dryer, and, for most installations, the rear of the dryer requires 5" (127 mm). See the Installation Instructions.
Has an air dry cycle been selected?Select the right cycle for the types of garments being dried.
Is the load too large and heavy to dry quickly?Separate the load to tumble freely.
Lint on loadIs the lint screen clogged?Lint screen should be cleaned before each load.
Stains on load or drumWas dryer fabric softener properly used?Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments. Drum stains are caused by dyes in clothing (usually blue jeans). This will not transfer to other clothing
Loads are wrinkledWas the dryer overloaded? Dry smaller loads that can tumble freely.
OdorsHave you recently been painting, staining, or varnishing in the area where your dryer is located? If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing.
Is the electric dryer being used for the first time? The new electric heating element may have an odor. The odor will be gone after the first cycle.
Dryer troubleshooting
Dryer will not runCheck the following:
Is the power cord plugged in?
Has a fuse blown, or has a circuit breaker tripped? There may be 2 fuses or circuit breakers for the dryer. Check to make sure both fuses are intact and tight, or that both circuit breakers have not tripped.
Was a regular fuse used? Use a time-delay fuse.
Is the dryer door firmly closed?
Was the Start button firmly pressed?
Is a cycle selected?
No heatHas a fuse blown, or a circuit breaker tripped?Electric dryers use 2 household fuses or breakers. The drum may be turning, but you may not have heat.
Has an air dry cycle been selected?Select the right cycle for the types of garments being dried.
For gas dryers, is the valve open on the supply line?
Unusual soundsHas the dryer had a period of non-use?If the dryer hasn’t been used for a while, there may be a thumping sound during the first few minutes of operation.
Is it a gas dryer?The gas valve clicking is a normal operating sound.
Clothes are not drying satisfactorilyCheck the following:Is the lint screen clogged with lint?
Is the exhaust vent or outside exhaust hood clogged with lint, restricting air movement? Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See your Installation Instructions.
Is the exhaust vent crushed or kinked? Replace with heavy metal or flexible metal vent. See your Installation Instructions.
Are fabric softener sheets blocking the grille? Use only one fabric softener sheet, and use it only once.
Is the washer/dryer located in a room with temperature below 45ºF (7ºC)?Proper operation of dryer cycles requires temperatures above 45ºF (7ºC).
Was a cold rinse water used? Was the load very wet?
Expect longer drying times with items rinsed in cold water and with items that hold moisture (cottons).
Is the load too large and heavy to dry quickly?Separate the load to tumble freely.
Lint on loadIs the lint screen clogged?Clean lint screen. Check for air movement.
Is the load properly sorted? Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.
Is the load too big or too heavy?Dry smaller loads so lint can be carried to the lint screen.
Was the load overdried? Use correct dryer settings for load type. Overdrying can cause lint-attracting static electricity. See “Dryer Cycle Descriptions” (separate sheet).
Was paper or tissue left in pockets?
Is pilling being mistaken for lint?Pilling (surface fuzz) is caused by normal wear and laundering.
Stains on load or color changeWas dryer fabric softener properly used?Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially-dried load can stain your garments.
Were items soiled when placed in the dryer?Items should be clean before being dried.
Were items properly sorted? Sort light colors from dark colors. Sort colorfast items from noncolorfast items.
Items shrinkingWas the dryer overloaded?Dry smaller loads that will tumble freely.
Did the load overdry? Check the manufacturer’s care label. Match dryer setting to load type.
Loads are wrinkledWas the load removed from dryer at the end of the cycle?
Was the dryer overloaded?Dry smaller loads that can tumble freely.
Did the load overdry?Check the manufacturer’s care label. Match dryer setting to load type.
OdorsHave you recently been painting, staining or varnishing in the area where your washer/dryer is located?If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing.
If the dryer is electric, is it being used for the first time?The new electric heating element may have an odor. The odor will be gone after the first cycle.
Garment damageCheck the following: Were zippers, snaps, and hooks left open?
Were strings and sashes tied to prevent tangling?
Were care label instructions followed?
Were items damaged before drying?

Whirlpool LTE5243DQ washer troubleshooting

ProblemCauseSolutions
Dryer will not run Has a household fuse blown, or has a circuit breaker tripped?There may be 2 fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Is the correct power supply available?Electric dryers require 240 volt power supply. Check with a qualified electrician.
Was a regular fuse used? Use a time-delay fuse.
Is the dryer door firmly closed?
Was the PUSH TO START dryer button firmly pressed?
No heatHas a household fuse blown, or has a circuit breaker tripped?The drum may be turning, but you may not have heat. Electric dryers use 2 fuses or circuit breakers. Replace the fuse or reset the circuit breaker. If a problem continues, call an electrician.
For gas dryers, is the valve open on the supply line?
For gas dryers, is the valve open on the supply line?Has the dryer had a period of non-use?If the dryer hasn’t been used for a while, there may be a thumping sound during the first few minutes of operation.
Is a coin, button, or paper clip caught between the drum and front or rear of the dryer?Check the front and rear edges of the drum for small objects. Clean out pockets before laundering.
Is it a gas dryer? The gas valve clicking is a normal operating sound.
Are the four legs installed, and is the dryer level front to back and side to side?The dryer may vibrate if not properly installed. See the Installation Instructions.
Is the clothing knotted, or balled up?When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer.
Timer does not noticeably advanceIs the dryer set to Timed or Air Dry?The timer moves slowly and continuously for the timed setting.
Is the dryer set to Automatic Drying?The timer moves only when the clothing is mostly dry.
Clothes are not drying satisfactorily, drying times are too long, or load is too hotIs the lint screen clogged with lint?Lint screen should be cleaned before each load.
Is the exhaust vent or outside exhaust hood clogged with lint, restricting air movement?Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions.
Are fabric softener sheets blocking the grille?Use only one fabric softener sheet, and use it only once.
Is the exhaust vent the correct length?Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. See the Installation Instructions.
Is the exhaust vent diameter the correct size?Use 4" (102 mm) diameter vent material.
Is the dryer located in a room with temperature below 45ºF (7ºC)?Proper operation of dryer cycles requires temperatures above 45ºF (7ºC).
Is the dryer located in a closet?Closet doors must have ventilation openings at the top and bottom of the door. A minimum of 1" (25 mm) of airspace is recommended for the front of the dryer, and, for most installations, the rear of the dryer requires 5" (127 mm). See the Installation Instructions.
Has an air dry cycle been selected? Select the right cycle for the types of garments being dried.
Is the load too large and heavy to dry quickly?Separate the load to tumble freely.
Lint on loadIs the lint screen clogged?Lint screen should be cleaned before each load.
Stains on load or drumWas dryer fabric softener properly used?Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments. Drum stains are caused by dyes in clothing (usually blue jeans). This will not transfer to other clothing.
Loads are wrinkledWas the load removed from dryer at the end of the cycle?
Was the dryer overloaded?Dry smaller loads that can tumble freely.
OdorsHave you recently been painting, staining, or varnishing in the area where your dryer is located?If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing.
Is the electric dryer being used for the first time?The new electric heating element may have an odor. The odor will be gone after the first cycle.

Whirlpool WFC7500VW, WFW94HEXL, WFW9550WW, WFW9550WL, WFW9640XW, WFW95HEXL washer troubleshooting

First try the solutions suggested here to possibly avoid the cost of a service call…

Problem CauseSolutions
Noisy, vibrating, off-balanceIs the washer level?The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the washer cabinet. All four feet of the washer must be in firm contact with the floor. If the washer is on a pedestal, the washer must be secured to the pedestal and all four pedestal feet must be in firm contact with the floor.
Washer making a different noise?As with any new product, you will hear sounds that you are not accustomed to. You may hear various sounds when the door is locked or unlocked, and during the washing, rinsing, or spinning process. Between changes in wash actions, there will be momentary pauses. You will hear water spraying and splashing during the wash and rinse cycles. These new sounds and pauses are part of normal washer operation.
Is washer installed on a sturdy and solid floor?Refer to the “Installation Instructions” for flooring requirements. Noise and vibration may be reduced by placing a piece of ¾" (19.1 mm) plywood underneath your washer. The plywood may extend underneath both washer and dryer to keep them at equal heights.
Is the washer gurgling or humming?As water is drained from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal.
Are you washing items with metal snaps, buckles or zippers?You may hear metal items touching the washer drum. This is normal.
Were the 4 shipping bolts in the back of the machine removed?See “Remove Transport System.”
LeakingIs HE detergent being used?The non-High Efficiency detergents can cause oversudsing, which can leak from the rear of the washer.
Are the fill hoses tight?
Are the fill hose gaskets properly seated? Check both ends of each hose. See “Connect the Inlet Hoses.”
Is the drain hose properly installed? The drain hose should be secured to the drainpipe or laundry tub. See “Secure the Drain Hose.”
Is the sink or drain clogged?Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If the sink or drain is clogged or slow, water can back up out of drainpipe or sink. Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks.
Dispenser operationDid you follow the manufacturer’s directions when adding detergent and fabric softener to the dispensers?Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser.
Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)?Add powdered or liquid color-safe bleach to the Main Wash detergent compartment. Do not use the chlorine bleach dispenser for color-safe bleach.
Is the fabric softener dispenser clogged?Clean the fabric softener dispenser. See “Washer Care” for details.
Are the laundry products in the correct dispenser compartment?Add the correct amounts of detergent, fabric softener or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash compartment
Is there water in the dispenser at the end of the cycle?A small amount of water will remain in the dispenser compartment. This is normal.
Washer odorSee “Cleaning Your Washer.”
Are you using AFFRESH™ washer cleaner on a regular basis?AFFRESH™ washer cleaner removes and avoids odorcausing residue in all High Efficiency washers. For washers where odor is present, use 3 tablets instead of 1 tablet. After the CLEAN WASHER cycle is complete, wipe away residue if necessary.
Are you using HE detergent?Use of non-HE detergent can cause a film residue which can result in odor.
Use of non-HE detergent can cause a film residue which can result in odor.This washer has a tight seal to avoid water leaks. To avoid odors leave the door open to allow the washer to dry between uses.
Door won't unlock Did all of the water drain out of the washer during the spin?Select DRAIN/SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain. It will take 1 minute for the door to unlock.
Is the error code displayed?Failure mode will lock the door. Switch knob or press and hold START to exit, then wait for the door to unlock.
Is the water temperature hotter than 104°F (40°C)?Wait for the water temperature to drop.
Washer won't run, fill, rinse or tumble; washer stopsIs the power cord plugged into a grounded 3 prong outlet?Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord?Do not use an extension cord.
Has a household fuse blown, or has a circuit breaker tripped?Replace the fuse, or reset the circuit breaker. If the problem continues, call an electrician.
Are both the hot and cold water faucets turned on? Turn on the water.
Is the water inlet hose kinked? Straighten the hoses.
Are the water inlet valve screens clogged? Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water and check for leaks.
Is the washer in a normal pause in the cycle?The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of tumbling and soak.
Is the washer overloaded?Wash smaller loads.
Is the washer door firmly shut?The door must be closed during operation.
Are the shipping bolts removed?All four shipping bolts must be removed for proper operation of the washer.
Has a cycle been selected, but START has not been selected and held for 3 seconds?Press and hold START, for 3 seconds.
Washer continues to fill or drain, drain cycle seems stuckIs the top of drain hose lower than 30" (76 cm) on washer?The top of the drain hose must be at least 30" (76 cm) above the floor. See “Drain System.”
Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See “Secure the Drain Hose.”
Washer won’t drain or spin, water remains in washerIs the drain hose clogged, or the end of the drain hose more than 55" (1.4 m) above the floor?
Is your voltage low?Check electrical source or call electrician.
Excessive suds?
Is the load balanced?A single or bulky item may cause imbalance. Add more items or redistribute the load.
Not enough water/Not enough sudsLow water?This washer uses very little water to provide good cleaning results. You will see little or no water splashing in this washer. This is normal.
Are you using HE detergent?HE detergent is a low sudsing detergent. This is normal and will not affect cleaning performance.
Wash/Rinse temperatureAre the hot and cold water inlet hoses reversed?See “Connect the Inlet Hoses.”
Are you washing many loads?As your frequency of loads washed increases, the water temperature may decrease for hot and warm temperatures. This is normal.
Cycle time changes/Cycle too longEstimated cycle time?The cycle times vary automatically based on your water pressure, water temperature, detergent, and clothes load. The cycle time will be extended if oversudsing occurs or the load is unbalanced. The oversuds routine removes extra suds and assures proper rinsing of your garments. The options you select will also affect the cycle times that are shown in the Preset Cycle Settings table.
Excessive suds? When excessive suds are detected, a special oversuds routine automatically starts. This routine will add time to the original cycle.
Did the load cause imbalance?When too much imbalance occurs, an imbalance routine will start to redistribute the load. During the imbalance routine the time displayed may pause until this activity is complete, then resume with the remainder of the cycle.
Are you washing a single item or bulky load?Spin time is added if an unbalanced load is detected. The washer will attempt to redistribute the load with additional tumbling.
Did you wash a large load on the Quick Wash cycle?The Quick Wash cycle is designed for smaller load sizes (2-3 items) of lightly soiled garments. If larger loads are washed in this cycle, wash time will be increased.
Did you wash a large load in a gentle or Delicate cycle?When using the Quick Wash or Delicate cycles, you should use small loads. This ensures a gentle wash for your garments without increasing cycle times.
Load too wetDid you use the right cycle for the load being washed?Select a cycle with a higher spin speed.
Did you wash a single item or bulky items or have you overloaded the washer?A single item, bulky items, or overloading may cause imbalance. Add items or try to evenly distribute your wet laundry in the drum, and start a Drain/Spin cycle. If the laundry is still wet, take half of the load out of the washer and try again.
Did you use HE detergent?Suds during rinse and spin cycles can reduce spin speed. Use HE detergent.
Residue, lint, stains on load; gray whites, dingy colorsDid you add detergent to the dispenser?For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum.
Did you sort properly?Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
Did you overload the washer?Do not overload the washer. The washer can be fully loaded, but not tightly packed. The wash load must be balanced. Lint can be trapped in the load if overloaded.
Check the following:Was paper or tissue left in pockets?
Did you use enough HE detergent?Follow manufacturer’s recommendations for the type of load you are washing. For best performance, use only High Efficiency detergent. Use enough HE detergent to remove soil and hold it in suspension.
Do you have hard water?Use more detergent for washing heavy soils in cold or hard water.
Is your water colder than 60°F (15.6°C)?Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent. Use hot or warm washes if safe for the fabric load. Make sure your hot water system is adequate to provide a hot water wash.
Are you using a low speed wash cycle?Powdered detergents may not dissolve well in a slow-speed cycle. For best results, use liquid detergent for slow-speed cycles such as Delicate.
Did you unload the washer promptly?To avoid transfer of dye, unload the washer as soon as it stops.
Did you use a fabric softener dispensing ball?Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment.
Did you use powdered detergent in a low-speed cycle?Consider using liquid detergent.
Did you use Quick Wash on a large load?For best results, use Quick Wash for small, lightly soiled loads.
Load is wrinkled, twisted, tangledDid you unload the washer promptly?Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?Use the Delicate cycle or another cycle with a low spin speed to reduce wrinkling.
Did you overload the washer?The wash load must be balanced and not overloaded. Loads should tumble freely during washing.
Was the wash water warm enough to relax wrinkles?If safe for load, use warm or hot wash water.
Are the hot and cold water hoses reversed?Check that the hot and cold water hoses are connected to the right faucets. A hot rinse followed by spin will cause wrinkling. See “Connect the Inlet Hoses.”
Cycle too longDid you choose the Deep Clean with Steam option?In this case, the heater and steamer will be activated to provide maximum cleaning performance. Additional time will be added to the regular cycle to heat the water. This additional time will depend on the load size and the hot water inlet temperature
Is the hot water inlet set to the recommended temperature of 120°F (49°C)?A hot water temperature below the recommended setting will increase heating time.
Is “SUD” shown in the display? Excessive sudsing has been detected and a suds routine has been started to reduce excessive suds. This routine will add time to the original cycle.
Did you wash a large load using the Quick Wash cycle? The Quick Wash Cycle is designed for smaller load sizes (2-3 items of lightly soiled garments). If larger loads are washed using this cycle, wash time will be increased.
Did you wash a large load using a gentle cycle? When using the Delicate and Hand Washables cycles you should use small loads. This ensures a gentle wash for your garments without increasing cycle times.
Did the load cause imbalance?When too much imbalance occurs, an imbalance routine will start to redistribute the load. During the imbalance routine, the time displayed may pause until this activity is complete, then resume with the remainder of the cycle.

Whirlpool WFW9050XW, WFW94HEXW, WFW95HEXW, WFW9151YW, WTW8200YW, WTW8240YW, WTW8600YW, WFW9351YW, WFW95HEXR, FW94HEXR, automatic WTW7990XG0 washer troubleshooting

If you experiencePossible CausesSolution
Vibration or Off-Balance
Vibration, rocking, or “walking”Feet may not be in contact with the floor and locked.Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet.
Washer may not be level.Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound.
Load could be unbalanced or too large.Avoid tightly packing the load. Avoid washing single items. Balance a single item such as a rug or jacket with a few extra items.
Use medium or low-speed spin for oversized, non-absorbent items such as comforters. Use Delicate cycle for other nonabsorbent items such as poly-filled jackets. See “Cycle Guide”.
Item or load not suitable for selected cycle. See “Cycle Guide” and “Using Your Washer” in this Use and Care Guide.
The shipping bolts are still in the back of the washer.See “Remove Transport System,” in Installation Instructions.
Noises
Clicking or metallic noisesDoor locking or unlocking.The door will lock unlock and lock again. You will hear three clicks after pushing START. This is normal.
Objects caught in washer drain system.Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.
Gurgling or hummingWasher may be draining waterIt is normal to hear the pump making a humming sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles.
Water Leaks
Check the following for proper installation:Fill hoses not attached tightlyTighten fill-hose connection.
Fill hose washers.Make sure all four fill hose flat washers are properly seated.
Drain hose connection.Check that the drain hose is properly secured to drainpipe or laundry tub.
Check household plumbing for leaks or clogged sink or drain.Water can backup out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)
Water or suds leaking from door or rear of cabinetNot using HE detergent or using too much HE detergent.Only use HE detergent. Suds from regular detergents can cause leaking from the door or rear of cabinet. Always measure detergent and follow manufacturer’s directions based on your load requirements.
Water or suds leaking from door or rear of cabinet (cont.)Door opened during “Add a Garment.”Water can drip off the inside of the door when the door is opened after the start of a cycle.
Residue on door glass.Periodically clean the underside of the glass window to avoid potential leaks.
Washer not performing as expected
Load not completely covered in waterWater level not visible on door or does not cover clothes.This is normal for an HE front load washer. The washer senses load sizes and adds the correct amount of water for optimal cleaning.
Washer won’t run or fill, washer stops workingCheck for proper water supplyBoth hoses must be attached and have water flowing to inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow
Check proper electrical supply.Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Check electrical source or call an electrician to check if voltage is low.
Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician.
Normal washer operation.Door must be completely closed and latched for washer to run.
Press and hold START/PAUSE for 1 second.
Washer will pause during certain phases of cycle. Do not interrupt cycle.
The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of tumbling and soak.
Washer may be stopped to reduce suds.
The washer door is not firmly shut.The door must be closed during operation.
Washer not loaded as recommended.Remove several items, rearrange load evenly in drum. Close door and press START/PAUSE.
Do not add more than 1 or 2 additional items after cycle has started to avoid tightly packing or unbalancing.
Do not add more water to the washer.
Not using HE detergent or using too much HE detergent.Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and following manufacturers directions based on your load requirements.
To remove suds, cancel cycle. Select RINSE & SPIN. Press START/PAUSE. Do not add more detergent.
Door not opened between cycles.After any wash cycle is completed, the door must be opened and then closed before a new cycle can begin.
Washer not draining/ spinning, loads are still wetEmpty pockets and use garment bags for small itemsSmall items may have been caught in pump.
Drain hose extends into standpipe farther than 4.5" (114 mm).Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening.
The drain hose is clogged, or the end of the drain hose more than 96" (2.4 m) above the floor.Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. See “Installation Requirements.”
The drain hose fits too tightly in the standpipe, or is it taped to the standpipe.The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See “Secure the Drain Hose.”
Using cycles with a lower spin speed.Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/speed spin for your garment.
Washer not loaded as recommended.A tightly packed or unbalanced load may not allow the washer to spin correctly, leaving the load wetter than normal. See “Cycle Guide” for Load Size Recommendation for each cycle.
The load may be out of balance.Avoid washing single items. Balance a single item such as a rug or jacket with a few extra items.
Not using HE detergent or using too much HE detergent.Use only HE detergent. Suds from regular detergent or using too much detergent can slow or stop draining or spinning. Always measure and follow manufacturer’s directions for your load. To remove extra suds, select RINSE & SPIN. Do not add detergent.
The drum has clothing stuck between spin basket and outer tub.Rotate drum by hand to check for any binding of the spin basket and outer tub. Move open end drum up and down while holding outer tub steady and check for looseness (more than 1/4" (6.35 mm) of movement).
Door locked at end of wash cycleWater remaining in washer after cycle.Select DRAIN & SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain.
Door will not unlockDoor locks when cycle has started.If the “Add a Garment” light is lit, press START/PAUSE once. The door will unlock.
Desired option or setting does not lightFor best performance, not all settings are available with each cycle, and some options cannot be used together.See the “Cycle Guide” for the available settings and options for each cycle.
Incorrect or wrong wash or rinse temperaturesCheck for proper water supply.Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Washing many loads.Your hot water tank may not have enough hot water to keep up with the number of hot or warm washes. This is normal.
Load not rinsedCheck for proper water supply.Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Not using HE detergent or using too much HE detergent.The suds from regular detergent can cause the washer to operate incorrectly.
Use only HE detergent. Always measure detergent and follow manufacturer’s directions based on load size and soil level.
Washer not loaded as recommended.Avoid tightly packing the washer. The washer will not rinse well if tightly packed. Load with dry items only. See the “Cycle Guide” for load size recommendations for each cycle.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Load is wrinkled, twisted, or tangledThe washer is tightly packed.Add load loosely. Items need to move freely reduce wrinkling and tangling. See the “Cycle Guide” for load size recommendations for each cycle.
Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed.
Wash action and/or spin speed too fast for load.Select a slower spin speed. Note that items will be wetter than when using a higher speed spin.
The washer is not unloaded promptlyUnload the washer as soon as it stops.
Not choosing the right cycle for the load being washed.Use the Delicate cycle or another cycle with a low spin speed to reduce wrinkling.
The wash water was not warm enough to relax wrinkles.If safe for load, use warm or hot wash water.
Not cleaning or removing stainsWasher not loaded as recommended.Add load loosely. Items need to move freely for best cleaning. See the “Cycle Guide” for load size recommendations for each cycle.
Add only 1 or 2 garments after washer has started.
Not using HE detergent or using too much HE detergent.Use only HE detergent. Always measure detergent and follow manufacture’s directions based on load size and soil level.
The suds from non-HE detergent can cause a film residue.
Hard water or high level of iron (rust) in water.You may need to install a water softener and/or iron filter.
Fabric softener dispensing ball used.Dispensing balls will not operate correctly with this washer. Add liquid fabric softener to the fabric softener compartment.
Powdered detergent used for low-speed cycle.Consider using liquid detergent.
Not using correct cycle for fabric type.Use Heavy Duty cycle for tough cleaning.
Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly to load.
Not washing like colors together.Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer
Not enough detergent used, or hard water.Use more detergent for washing heavy soils in cold or hard water.
OdorsMonthly maintenance not done as recommended.Run the CLEAN WASHER with Affresh™ cycle after every 30 washes. See “Cleaning Your Washer” in “Washer Maintenance”.
Not using HE detergent or using too much HE detergent.Use only HE detergent. Be sure to measure correctly. Always follow the manufacturer’s directions.
The suds from non-HE detergent can cause a film residue which can result in odor.
See “Cleaning your Washer” section.
Door not left open after use.This washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses.
Fabric DamageSharp items were in pockets during wash cycleEmpty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.
Strings and straps could have tangled.Tie all strings and straps before starting wash load.
Items may have been damaged before washing.Mend rips and broken threads in seams before washing.
Fabric damage can occur if washer is tightly packed.Avoid tightly packing the washer. Load with dry items only.
Use cycle designed for the fabrics being washed
Add only 1 or 2 garments after washer is started.
Liquid chlorine bleach may have been added incorrectlyDo not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.
Gray whites, dingy colorsLoad not sorted properlyThe transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
Wash temperatures too low.Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.
Not enough detergent used, or hard water.Use more detergent for washing heavy soils in cold or hard water.
Incorrect dispenser operationClogged dispensers or laundry products dispensing too soon.Do not overfill dispenser. Overfilling causes immediate dispensing.
Clean the dispenser compartments, see “Cleaning the Dispenser” for more information.
Load dispensers before starting a cycle.
Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills.
Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load.
Liquid chlorine bleach added to wrong compartment.Use only liquid chlorine bleach in the liquid chlorine bleach compartment.
Color-safe bleach or oxi products was added to liquid chlorine compartment.Add color-safe bleach or oxi products to the HE detergent compartment or directly to the washer basket before adding the load. Do not use the chlorine bleach dispenser for color-safe bleach or oxi products.
Water in dispenser after cycle has finished.It is normal for small amounts of water to remain in dispenser at the end of the cycle.
Cycle time changes or cycle time too longNormal washer operation.The cycle times vary automatically based on your water pressure, water temperature, detergent, and clothes load. The options you select will also affect the cycle times that are shown in the Cycle Guide.
Excessive suds in washer.When excessive suds are detected, a special suds routine automatically starts to remove extra suds and ensure proper rinsing of your garments. This routine will add time to the original cycle.
Load may be out of balance.When load unbalance occurs, an washing process will will start to redistribute the load. This extends the cycle. Avoid washing single items. Balance a single item such as a rug or jacket with a few extra items.
Not using correct cycle for load type.Spin time is added if an unbalanced load is detected. The washer will attempt to redistribute the load with additional tumbling.
When using the Delicate cycles, you should wash small loads. This ensures a gentle wash for your garments without increasing cycle times.
The Small Load cycle is designed for smaller load sizes(3–5 items) of lightly soiled garments. If larger loads arewashed in this cycle, wash time will be increased.
Using single-doselaundry packetPacket not dissolving.Make sure single-dose laundry packet is added to washer drum before adding clothes. Follow the manufacturer's recommendations.

Whirlpool WFW97HEXW, WFW97HEXL washer troubleshooting

If you experiencePossible CausesSolution
Washer Operation
Washer will not runDoor not closed completelyMake sure the washer door is closed completely
START/PAUSE button not pressed firmly or held long enough.Press and hold the START/PAUSE button 2-5 seconds.
Household fuse is blown or circuit breaker has tripped.Check that the household fuse is intact and tight, or that the circuit breaker has not tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Incorrect power supplyThis washer requires a 120-volt power supply. Check with a qualified electrician.
Wrong type of fuse.Use a time-delay fuse.
Water Leaks
Water leaksFill hoses not attached tightlyTighten fill-hose connections.
Fill hose washers missing.Make sure all 4 fill hose washers are installed correctly
Drain hose connection not correct.Properly secure drain hose to drainpipe or laundry tub. Refer to the Installation Instructions for additional information.
Do not place tape over drain opening.
Check household plumbing for leaks or clogged sink or drain.Water can backup out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)
Door seal is dirty.Clean the door seal. See “Washer Maintenance.”
Not using HE detergent or using too much HE detergent.Use only HE High Efficiency detergents and follow the manufacturer’s recommendations.
Dispenser is clogged.Remove and clean the dispenser. See “Washer Maintenance.”
Other Issues
Single-dose laundry packetPacket not dissolving.Make sure single-dose laundry packet is added to washer drum before adding clothes. Follow the manufacturer’s recommendations.
Other performance or operation issuesRefer to the built-in troubleshooting feature on the washer.See the instructions above to access the built-in TROUBLESHOOT menus using the MORE INFO button.

Whirlpool WTW4800XQ, WTW4950XW, WTW5500XW, WTW8800YW, WTW8800YC, WTW5600XW, 3LWTW4840YW, 6AWTW5550XW washer troubleshooting

If you experiencePossible CausesSolution
Vibration or Off-Balance
Check the following for proper installation or see “Using Your Washer” section.Feet may not be in contact with the floor and locked.Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet.
Washer may not be level.Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in Installation Instructions
Load could be unbalanced.Load dry items in loose heaps evenly around basket wall. Adding wet items to washer or adding more water to basket could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use Normal Regular cycle and Super or Large load size for oversized, non-absorbent items such as comforters or poly-filled jackets.
See “Cycle Guide” and “Using Your Washer” in this Use and Care Guide.
Noises
Clicking or metallic noisesObjects caught in washer drain system.Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items
It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the basket.
Gurgling or hummingWasher may be draining water.It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the Drain & Spin cycles.
HummingFill light is on.You may hear the hum of the sensing spins after you have started the washer. This is normal. Sensing spins will take several minutes before water is added to the washer.
Water Leaks
Check the following for proper installation:Washer not level.Water may splash off basket if washer is not level. Check that load is not unbalanced or tightly packed.
Fill hoses not attached tightly.Tighten fill-hose connection.
Fill hose washers.Make sure all four fill hose flat washers are properly seated.
Drain hose connection.Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.
Do not place tape over drain opening.
Check household plumbing for leaks or clogged sink or drain.Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)
Washer not loaded as recommended.Improper loading can cause basket to be out of alignment and cause water to splash off tub. See “Using Your Washer” for loading instructions.
Washer not performing as expected
Washer won’t run or fill, washer stops working or wash light remains on (indicating that the washer was unable to fill appropriately)Check for proper water supply.Both hoses must be attached and have water flowing to inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Check proper electrical supplyPlug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician.
Normal washer operation.Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not interrupt cycle
Washer spins the dry load for several minutes before filling to determine if load is balanced. You may hear the hum of the spins. This is normal.
Washer may be tightly packed.Remove several items, rearrange load evenly in basket, and add detergent. Close lid and press START/Pause/Unlock.
Do not add more than 1 or 2 additional items after cycle has started to avoid tightly packing or unbalancing.
Washer not draining/ spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within 10 minutes)Empty pockets and use garment bags for small itemsSmall items may have been caught in pump or between basket and tub, which can slow draining.
Use a cycle with a low spin speed.Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/speed spin for your garment. To remove extra water in the load, select Drain & Spin. Load may need to be rearranged to allow even distribution of the load in the basket.
The washer may be tightly packed or
unbalanced.
Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select the Drain & Spin cycle to remove excess water. See “Using Your Washer” for loading recommendations.
Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm).Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose
Too much detergent causing suds to slow or stop draining and spinning.Always measure and follow detergent directions for your load. To remove extra suds, select Rinse & Spin. Do not add detergent.
Dry spots on load after cycleHigh speed spins extract more moisture than traditional top-load washers.The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal.
Incorrect or wrong wash or rinse temperaturesCheck for proper water supply.Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy saving controlled wash temperatures.This washer uses cooler wash and rinse water temperatures than your previous washer. This includes cooler hot and warm washes.
Load not rinsedCheck for proper water supply.Make sure hot and cold inlet hoses are not reversed
Both hoses must be attached and have water flowing to the inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Using too much detergent.The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow detergent directions based on load size and soil level.
Washer not loaded as recommended.The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load with dry items only
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Using too low a load size/water level selection.Choose a load size (water level) that matches the load being washed.
Sand, pet hair, lint, etc. on load after washingHeavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing.Add an Extra Rinse to the selected cycle.
Load is tanglingWasher not loaded as recommended.See “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. See the “Cycle Guide” to match your load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed.
Not cleaning or removing stainsWasher not loaded as recommended.Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load with dry items only.
Add only 1 or 2 additional garments after washer has started.
Adding detergent on top of load.Add detergent, oxi products, and color-safe bleach to the bottom of the basket before adding the load items.
Using too low a load size/water level selection.Choose a load size (water level) that matches the load being washed.
Using too much detergent.The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow manufacturer’s directions based on load size and soil level.
Not using correct cycle for fabric type.Use a higher soil level cycle option and warmer wash temperature to improve cleaning.
Use Heavy cycle for tough cleaning. See the “Cycle Guide” to match your load with the best cycle.
Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle. Select Fabric Softener Added-Yes when using fabric softener.
Do not add products directly onto load.
Not washing like colors together.Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer.
Incorrect dispenser operationClogged dispenser.Use only liquid chlorine bleach in the bleach dispenser. Use only fabric softener in the fabric softener dispenser.
Fabric damageSharp items were in pockets during wash cycle.Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.
Strings and straps could have tangled.Tie all strings and straps before starting wash load
Items may have been damaged before washing.Mend rips and broken threads in seams before washing.
Fabric damage can occur if load is tightly packed.Load garments in loose heaps evenly around the basket wall. Load with dry items only
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Liquid chlorine bleach may have been added incorrectly.Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading and unloading washer.
Garment care instructions may not have been followed.Always read and follow garment manufacturer’s care label instructions. See the “Cycle Guide” to match your load with the best cycle.
OdorsMonthly maintenance not done as recommended.See “Cleaning Your Washer” in Washer Maintenance.
Unload washer as soon as cycle is complete.
Using too much detergent.Be sure to measure correctly. Always follow the manufacturer’s directions.
See “Cleaning your Washer” section.
Lid locked light is flashingThe lid is not closed.Close the lid. The washer will not start or fill with the lid open.
A cycle was stopped or paused using the Start/Pause button.The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics.
Single-dose laundry packet not dissolvingAdding laundry packet incorrectly.Be sure laundry packet is added to washer basket before adding clothes. Do not add packet to dispenser. Follow the manufacturer’s instructions to avoid damage to your garments.

Whirlpool 2DLSQ7533JQ5, 2DLSQ8000JQ0, 2DLSQ8000JQ5, 3RGSC9400, 5-Position WTW5900TW 27″ Fabric Select Control, washer troubleshooting

IF YOU EXPERIENCEPOSSIBLE CAUSESSOLUTION
Washer won't fill, rinse or agitateCheckthe following:Is the power cord plugged in?
Is the indicator on the Cycle Control knob properly lined up with a cycle? Turn the Cycle Control knob to the right slightly and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Does the water level seem too low, or does the washer appear to not fill completely?The top of the agitator is much higher than the highest water level. This creates a perception that the washer is not filling completely. This is normal.
Washer stopsCheck the following:Is the power cord plugged in?
Is the indicator on the Cycle Control knob properly lined up with a cycle? Turn the Cycle Control knob to the right slightly and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Is there power at the plug?Check your electrical source or call an electrician.
Has a fuse blown or is the circuit breaker open?If problem continues, call an electrician.
Are you using an extension cord?Do not use an extension cord.
Is the washer in a normal pause in the Permanent Press (or Hand Washables) cycle?The washer pauses for about 2 minutes in the Permanent Press cycle. Allow the cycle to continue.
The Hand Washables cycle (on some models) features periods of agitation and soak.
Is the washer overloaded?Wash smaller loads.
Washer won't drain or spinIs the drain hose clogged, or the end of the drain hose more than 72 inches (183 cm) above the floor?See the Installation Instructions for proper installation of drain hose.
Is the lid open?The lid must be closed during operation.
Is there excessive sudsing?Always measure detergent. Follow manufacturer's directions. If you have very soft water, you might need to use less detergent.
Is your voltage low?Check your electrical source or call an electrician. Do not use an extension cord.
Washer continues to fill or drain, or the cycle seems stuckIs the top of drain hose lower than the water level in washer?
The top of the hose must be higher than the water level in the washer for proper operation. See the Installation Instructions.
Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See the Installation Instructions.
Washer makes noiseIs the load balanced and the washer level?The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions.
Did you completely remove the yellow shipping strap with cotter pins?See the Installation Instructions.
Are the gears engaging after the drain and before spin, or is the upper part of agitator clicking during wash?These are normal washer noises.
Washer leaksCheck the following:Are the fill hoses tight? Are the fill hose washers properly seated? Is the drain hose clamp properly installed? See the Installation Instructions.

Is the sink or drain clogged?Sink and standpipe must be able to handle 17 gallons (64 L) of water per minute.
Is water deflecting off the tub ring or the load?Center the tub before starting the washer.
The wash load should be balanced and not overloaded. The fill or spray rinses can deflect off the load.
The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions.
Check household plumbing for leaks.
Washer basket is crookedWas the washer basket pulled forward during loading?The wash load should be balanced and not overloaded. Push the basket to the center before starting wash.
Is the load balanced and the washer level?The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs (if needed). See the Installation Instructions.
The washer basket moves while washing.
This is normal.
Agitator operationThe top of the agitator is loose, or moves in only one direction.This is normal.
Dispensers clogged or bleach leakingDid you follow the manufacturer's directions when adding detergent and fabric softener to the dispensers?Measure detergent and fabric softener. Carefully pour into the dispensers. Wipe up all spills.
Dilute fabric softener in the fabric softener dispenser.
Did you put powdered or color-safe bleach in the liquid chlorine bleach dispenser?Add powdered or liquid color-safe bleach directly to the basket. Do not use the chlorine bleach dispenser for color-safe bleach.
Load too wetDid you use the right cycle for the load being washed?Select a cycle with a higher spin speed (if available).
Did you use a cold rinse?Cold rinses leave loads wetter than warm rinses. This is normal.
Residue or lint on loadDid you sort properly?Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.

Did you overload the washer?The wash load must be balanced and not overloaded. Lint can be trapped in the load if overloaded. Wash smaller loads.
Check the following:Was paper or tissue left in the pockets?
Did you use enough detergent? Follow manufacturer’s directions. Use enough detergent to hold the lint in the water.
Is your water colder than 70'F (21 °C)? Wash water colder than 70'F (21 °C) may not completely dissolve the detergent.
Stains on loadDid you follow the manufacturer's directions when adding detergent and fabric softener?Measure detergent and fabric softener. Use enough detergent to remove soil and hold it in suspension.
Dilute fabric softener and add to the rinse portion of a cycle only. Do not drip fabric softener on clothes.
Is there above average iron (rust) in water?You may need to install an iron filter.
Did you properly sort the load?Sort dark clothes from whites and lights.
Did you unload the washer promptly?To avoid dye transfer, unload the washer as soon as it stops.
Load is wrinkledDid you unload the washer promptly?Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?Use the Permanent Press cycle or another cycle with low spin speeds (if available) to reduce wrinkling.
Did you overload the washer?The wash load must be balanced and not overloaded. Loads should move freely during washing.
Was the wash water warm enough to relax wrinkles, or are you using warm rinses?If safe for the load, use warm or hot wash water. Use cold rinse water.
Are the hot and cold water hoses reversed?Check to be sure the hot and cold water hoses are connected to the right faucets. See the Installation Instructions.
Load is tangled or twistedDid you overload the washer?The wash load must be balanced and not overloaded. Loads should move freely during washing.
Did you wrap items around the agitator?Drop items loosely into the washer. Do not wrap items around the agitator.
Gray whites, dingy colorsDid you properly sort the load?Dye transfer can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
Was the wash temperature too low?Use hot or warm washes if safe for the load. Hot water should be at least 111 °F (44"C) to clean heavy or greasy soils.
Did you use enough detergent, or do you have hard water?Use more detergent for washing heavy soils in cold or hard water.
Are the hot and cold water hoses reversed?Check to be sure the hot and cold water hoses are connected to the right faucets. See the Installation Instructions.
Garment damageCheck the following:
Were sharp items removed from pockets before washing? Empty pockets, zip zippers, snap or hook fasteners before washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken threads in seams before washing.
Did you overload the washer?The wash load must be balanced and not overloaded. Loads should move freely during washing.
Did you properly add chlorine bleach?Do not pour chlorine bleach directly on load. Wipe up bleach spills. Undiluted bleach will damage fabrics.
Did you follow the manufacturer's care label instructions?

Whirlpool 72972, 72996, 72982, 72974, 72992, 72994 washer troubleshooting

PROBLEMPOSSIBLE CAUSESProcedure
Dryer Will Not RunIf the motor will not start, check the following:
– LINE VOLTAGE
– HARNESS/CONNECTION
– MOTOR RELAY
– PUSH TO START (PTS) SWITCH
– BELT/BELT SWITCH
– MOTOR
– DOOR SWITCH
– EVEN HEAT CONTROL
1. Set the following configuration:
Door - must be closed
Timer - TIMED DRY
Fabric Care/Temperature switch - AIR FLUFF
2. Check connector pins in P2 at the Even Heat Control to make sure they are making contact.
3. Check the voltage at the Timer (reference Neutral):
a. At Timer BK voltage should be 120VAC. If not, check the input voltage line (L1).
b. If voltage is present at BK, check Timer voltage at BU. If voltage is not 120VAC, replace the Timer
4. Check for 120VAC at the PTS switch and Motor Relay. 120VAC (reference Neutral) should be present at:
- one side of the PTS switch
- one side of the Motor Relay contacts (large terminals)
If 120VAC is not present at these locations, check the harness connections. If harness connections are good, go to Step 5.
5. Press and hold the PTS switch.
a. Check the voltage at the PTS switch. If 120VAC is not present at both terminals, replace PTS switch.
b. Check the voltage at the Motor Relay: Both sides of the Motor Relay contacts (large terminals) should be 120VAC with reference to Neutral.
If 120VAC is not present at one of the Motor Relay contacts, then check for 48VDC
6. If the motor does not start, check the Door switch (D to D1). There should be continuity when the door is closed. If not, replace the Door switch.
7. Press the PTS switch. If the motor starts but does not continue to run, replace the Even Heat Control Assembly.
8. Press and hold the PTS switch. If motor does not start, replace the motor.
Dryer Will Not HeatIf the heat will not turn on, check the following:
– LINE VOLTAGE (120V)
– HARNESS/CONNECTION
– HEATER RELAY
– THERMAL FUSE
– HIGH LIMIT THERMOSTAT
– HEATER
– CENTRIFUGAL SWITCH
– THERMISTOR
– EVEN HEAT CONTROL
1. Set the following configuration:
- Door - must be closed
- Fabric Care/Temperature switch - COTTON / TOWELS
- Timer - TIMED DRY
2. Press the PTS switch. The dryer will start, and the heater will take several seconds to turn on.
3. Check the voltage at the Heater Relay:
- P3-1 to P3-2 should be 48VDC
- COM to NO should be ~0VAC
a. If the voltage is 48VDC at the P3-1 to P3-2 terminals, and ~120VAC at the COM and NO terminals, replace the Relay.
b. If the voltage is 0VDC at the P3-1 to P3-2 terminals, replace the thermistor.
c. If, after replacing the thermistor, the voltage is still 0VDC at the P3-1 to P3-2 terminals, replace the Even Heat Control Assembly.
Dryer Heats During Air Fluff/No Heat CycleIf the dryer heats when the Fabric Care/Temperature switch is set to AIR FLUFF (No Heat), check the following:
– HARNESS/CONNECTION
– HEATER RELAY
– FABRIC CARE SWITCH
– EVEN HEAT CONTROL
1. Perform the Fabric Care/Temperature Switch Test on page 2.
2. Set the following configuration:
- Door - must be closed
- Fabric Care/Temperature switch - AIR FLUFF
- Timer - TIMED DRY
3. Press the PTS switch.
a. Check voltage on Heater Relay. If P3-1 to P3-2 is 0VDC, replace the Heater Relay.
b. If P3-1 to P3-2 is 48VDC, replace the Even Heat Control Assembly.
Dryer Wonít Shut OffIf the dryer will not shut off, check the following:
– PUSH TO START (PTS) SWITCH
– HARNESS/CONNECTION
– MOTOR RELAY
– MOISTURE SENSOR
– EVEN HEAT CONTROL
1. Set the Timer to OFF. If the dryer starts running as soon as it is plugged in, replace the Timer.
2. Set the following configuration:
- Dryer - power cord plugged in
- Door - must be closed
- Fabric Care/Temperature switch - COTTON / TOWELS
- Timer - TIMED DRY for less than 10 minutes
3. If the dryer starts running before the PTS switch is pressed, replace the PTS switch.
4. If, after replacing the PTS switch, the dryer still starts before the PTS switch is pressed, replace the Motor Relay.
5. If the dryer does not stop after the set time elapses, check the Motor Relay.
a. If the voltage is 0VAC at COM to NO, replace the Motor Relay.
b. If the voltage is 120VAC at COM to NO, replace the Even Heat Control Assembly
6. If the dryer will not terminate its cycle when set to AUTO MOISTURE SENSING PLUS, check the Moisture Sensor.
a. If there is continuity to Ground for Yellow/Red (Y/R) wire with no load, look for a short in the Sensor or Y/R wire. Verify harness connections both at the Sensor and the Even Heat control.
b. If the Sensor and Y/R wire are good, replace the Even Heat Control Assembly.
Dryer Shuts Off Before Clothes Are DryIf the dryer shuts off too soon when set to the AUTO MOISTURE SENSING PLUS cycle, check the following:
– HARNESS/CONNECTION
– MOISTURE SENSOR
– THERMISTOR
– EVEN HEAT CONTROL
1. Test the Moisture Sensor by following the procedure outlined in ìFactory Testî, beginning on page 1. If the Moisture Sensor fails the ìFactory Testî (does not produce a beep sound), check the Moisture Sensor.
a. If there is continuity to Ground for Yellow/Red (Y/R) wire with no load, look for a short in the Sensor or Y/R wire. Verify harness connections both at the Sensor and the Even Heat control.
b. If the Sensor and Y/R wire are good, replace the Even Heat Control Assembly.
2. If Factory Test is passed, verify thermistor by performing test procedures outlined in ìThermistor Testî.
3. If problem persists after replacing Moisture Sensor and thermistor, replace the Even Heat Control Assembly
Timer Continuously AdvancesIf the dryer continues to advance past the OFF position, check the following:
– HARNESS/CONNECTION
– TIMER
1. Verify the Blue wire and the Black L1 wires are in the correct positions: The Black wire goes next to the Red wire, and the Blue wire is located on the three terminals that are close to each other
2. Test the Timer by following the procedure outlined in ìFactory Testî, beginning on page 1.
3. If the Timer continues to advance past OFF, then replace the Timer.

Whirlpool 910 Series washer troubleshooting

PROBLEMCHECK THE FOLLOWING
Dishwasher does not run or stops during a cycleIs the door tightly closed and securely latched?
Has the cycle been set correctly? See the “Setting the Controls” section.
Has a household fuse blown or circuit breaker tripped?
If the motor stopped because of an overload, it will automatically reset itself within a few minutes. If it does not start, call for service.
Is the water supply turned on?
Dishwasher runs too longCycle times depend on the temperature of the water entering the dishwasher. Cooler water results in longer cycle times.
Undercounter dishwashers require adequate enclosure for proper operation. See Installation Instructions for complete information.
Dishwasher will not fillIs the overfill protector stuck in “up” position? Overfill protector should move up and down freely. Press down to release. See the “Caring for Your Dishwasher” section.
Water remains in dishwasherAllow cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged, follow the manufacturer’s cleaning instructions.
Detergent remains in covered section of dispenserHas the cycle completed?
Is the detergent fresh and dry without lumps? See the “Using the Dispensers” section.
Is the bottom rack in backwards? The rack bumpers must face the dishwasher door.
Dishes not as dry as you expectedIs the rinse agent dispenser empty? Using a rinse agent greatly improves drying. See the “Using the Dispensers” section.
Do not use Air Dry option on the next load. See the “Setting the Controls” section.
Grinding, grating, crunching, or buzzing soundsHas a hard object entered the POWER CLEAN* module?
The sound should stop when the object is ground up.
White residue appears on front of access panelIs too much detergent being used? See the “Using the Dispensers” section.
Some liquid detergents develop excess foam and residue on panel. Try a different brand to reduce foaming and eliminate buildup.
Dishwasher will not closeIs the bottom rack in backwards? The rack bumpers must face the dishwasher door.

Whirlpool Aquasteam 9559, AWE 2217, AWE 6416, AWE 6517, AWE 6760, AWE 7516, AWE 8727, AWE 9527, AWE 9725, AWO/C 0714 washer troubleshooting

Your washing machine is equipped with various automatic safety functions. These enable faults to be detected in good time and the safety system can react appropriately. These faults are frequently so minor that they can be removed within a few minutes.

ProblemCauses, Solutions, Tips
Appliance does not start, no indicator lamps are on• Plug is not properly inserted in socket.
• Socket or fuse does not function correctly (use a table lamp or similar appliance to test it).
• the “On/Off” button has not been pressed (if available on your model).
Appliance does not start although “Start/Pause” has been pressed• Door is not properly closed (see also “Child Safety”).
• The “Child lock/Lock buttons” feature has been activated Screenshot (5) (if available on your model). To unlock the buttons, push the two buttons marked with the key symbol simultaneously and hold them at least for 3 seconds. The key symbol on the display disappears and the programme can be started.
Appliance stops during the programme, and the “Start/ Pause” light blinks• “Rinse hold” position of the “Variable spin” button is activated, and the “Rinse hold” symbol Screenshot (7) lights up in the programme sequence indicator. Press the “Start/Pause” button to start the drain programme.
• Programme has been changed - reselect desired programme and press “Start/Pause”.
• Programme has been interrupted and eventually door has been opened - close door and restart programme by pressing “Start/Pause”.
• The appliance’s safety system has been activated (see “Description of red indications” in your programme chart).
• Water tap is not opened or water inlet hose is kinked or blocked (“Water tap closed” indication lights up).
Detergent dispenser contains residues from detergent and/or additives• Separator in main wash chamber is not correctly installed or not adapted to use of powder and liquid detergent (see “Detergents And Additives”).
• Water entering is not enough; the mesh filters of the water supply could be blocked (see “Care And Maintenance”).
Appliance vibrates during spin cycle• Transport bolts have not been removed; before using the washing machine, it is imperative that the transport bolts are removed.
• Appliance is not level / not standing firmly on all four feet (see separate “Installation Guide”).
Final spin results are poorThe appliance has an imbalance detection and correction system. If individual heavy items are loaded (e.g. bathrobes), this system may reduce the spin speed automatically or even interrupt the spin completely in order to protect the washing machine.
• Heavy item(s) prevented spinning; add smaller articles of laundry and repeat spin cycle.
• Excessive foam formation prevented spinning; select and start “Rinse & Spin” programme. Avoid excessive detergent dosing (see “Detergents And Additives”).
• “Variable spin” button has been set to a low spin speed.
Detergent residues on laundry after washWhitish residues on dark fabrics are caused by insoluble compounds used in phosphate-free powder detergents.
- avoid overdosing of detergent
- use liquid detergent
- select “Intensive Rinse” option if possible
- brush out the fabric
Programme time initially displayed is lengthened / shortened by a period of time (only for appliances having a display which indicates the remaining programme time)Normal capacity of the appliance to adapt to factors that can have an effect on the wash programme time, e.g.: Excess of foam formation, load imbalance due to heavy items of laundry, prolonged heating time resulting from reduced inlet water temperature.
Due to such influences, the programme time is recalculated and updated if necessary. On the display, an animation appears during such update periods.
The washing machine is at a standstill for several minutes in the middle of a running programme; the wash programme seems not to proceedNormal function of the washing machine used for optimizing the rinse phase. One reason for such a pause can be that you might have used too much detergent; the washing machine automatically interrupts the programme to have the foam reduced. This standstill may be repeated several times until the foam reduction is sufficient to continue the wash cycle. If the foam persists, the red “Service” indicator will light up and the display shows “F18” or “Fod” - refer to the instructions concerning the “Service” indication on the next pages in this case.
Programme duration is considerably longer or shorter as indicated in the “programme chart” or on the display (if available)Normal function of the washing machine to adapt to factors that can have an effect on the programme duration, like excessive foam formation, load unbalance due to heavy laundry items, prolonged heating time resulting from low inlet water temperature etc.. Moreover, the sensing system of the washing machine adapts the programme duration to the size of the wash load. Depending on these factors, the duration is recalculated during the programme and updated if necessary; during such periods, an animation appears on the display (if available). For small loads, the programme time indicated in the “programme chart” may be reduced by up to 50%.

Whirlpool AWM 6100 washer troubleshooting

Depending on the model, your washing machine is equipped with various automatic safety functions.  This enables faults to be detected in good time and the safety system can react appropriately.  These faults are frequently so minor that they can  be solved within a few minutes

ProblemCauseSolutions
The appliance will not start, no lamp lights up.Check whether:
• the mains plug is inserted into the socket;
• the wall socket is functioning correctly (use a table lamp or similar);
• a programme is selected correctly;
• the “On/Off” button (depending on model) has been pressed.
The appliance will not start, but...(varies depending on model)...the “Start/Pause” lamp is flashing.Check whether:
• the appliance door is properly closed (child safety);
• the programme has been changed;
• the water tap is open. If not, open the tap and press the “Start/Pause” button.
...the “On/Off” lamp is on.Check whether:
• the appliance door is properly closed (child safety);
• a programme has been selected and the programme is started;
• the water tap is open. If not, open the tap and switch the appliance first off, then on.
The appliance stops during the programme (varies depending on model)Check whether:
• the “Rinse Hold” lamp is on, terminate this option by pressing the button again;
• another programme has been selected. Reselect the desired programme and press the “Start/Pause” button;
• “Start/Pause” lamp is flashing. Press “Start/Pause” button;
• the “Rinse Hold” button is pushed, terminate this option by pressing the button again;
• “On/Off” lamp is off. Press “On/Off” button;
• the washing machine safety system has been activated (see fault description table).
Detergent and additive product residues in dispenser at end of wash.Check whether:
• the siphon is correctly installed and clean (see “Care and Maintenance”);
• enough water is being supplied. The mesh filters between the inlet hose and the tap could be blocked (see “Care and Maintenance”). Check and clean the filter two or three times a year (see “Removing the filter”).
The appliance vibrates during the spin cycle.Check whether:
• the appliance is levelled and solidly installed on all four feet (see “Installation Guide”);
• the transit bolts have been removed. The transit bolts must be removed before the appliance can be used (see “Installation Guide”).
Final spin results are poor:The appliance has an imbalance detection and correction system. If individual heavy articles are loaded (bathmat, bathrobe, etc.) this system may reduce the spin speed automatically to protect the appliance or even interrupt the spin cycle altogether, if the imbalance is too high even after several spin starts.
• If the laundry is still too wet at the end of the cycle, add smaller articles of laundry to balance the load and repeat the spin cycle.
• Excessive foam formation may prevent spinning. Ensure correct amount of detergent is used
No water or insufficient water supply:• the appliance has a safety hose and the safety valve has opened (red indicator in the safety valve inspector window).
In this case replace it with a new safety hose