If you’re a Fisher Paykel washing machine user, you must know how hard it is to maintain and repair. At the same time, the home appliances of this model are highly reliable and have a high capacity, which makes them very convenient for users. If you experience some problems with your Fisher Paykel washer, don’t rush to call the service center – there’s a possibility that you can handle the issues on your own within a few minutes.
The manuals below describe the troubleshooting process for the most popular models of Fisher Paykel washers. They are designed in the form of tables for your convenience: you can easily find the technical issue, possible causes and ways to solve them. The step-by-step guides are short but detailed: even an average user can follow them.
Besides, the tables also contain the error codes that are displayed on Fisher Paykel washers in case of technical malfunctions. Each error code for washers is explained, so you can quickly figure out the problem.
Note that these guidelines were provided by the official Fisher Paykel manufacturer: they are reliable and informative. Most of them are pretty easy to understand and follow. But if you are not sure that you can execute the actions described, don’t hesitate to call the official service center or third-party repairmen. Software malfunctions and some serious technical problems should be treated by professionals only.
Fisher Paykel AquaSmart WL37T26KW2 washer error codes
| Error code | Solution |
|---|---|
| The SPIN SPEED and the RINSE or SPIN light is flashing | Wash load is out of balance. |
| Ensure the washer is stationary and manually redistribute the load. | |
| Check your washer is level | |
| The HOT and COLD water temperature lights are both flashing | Check that the faucets have been turned on. |
| Check that the inlet hose filters are not blocked. | |
| Check that the inlet hoses are not kinked or squashed. | |
| Check to see if the drain hose is too low or is pushed into the standpipe too far. This will cause the water to siphon out of the washer | |
| The HOT water temperature light is flashing | Check that the hot water supply has been turned on. |
| The flow rate of the supply water may be too slow. | |
| Check that the inlet hoses have been connected to the correct faucets. | |
| Check that the inlet hose is not kinked or squashed. | |
| Check that the inlet hose filter is not blocked. | |
| Select a lower wash temperature. | |
| Your hot water supply may not be hot enough to maintain the selected water temperature. | |
| The COLD water temperature light is flashing | Check that the cold water supply has been turned on. |
| Your cold water temperature may exceed the recommended limits | |
| Check that the inlet hose filter is not blocked. | |
| Check that the inlet hose is not kinked or squashed. | |
| Check that the inlet hoses have been connected to the correct faucets. | |
| The flow rate of the supply water may be too slow. | |
| The WASH cycle light is flashing | Your washer is overloaded and cannot continue the cycle. |
| Ensure the washer is stationary and remove items until the remaining ones can move freely. | |
| Check that the washer is not siphoning | |
| The RINSE and SPIN lights are flashing | Your washer has a suds build-up. Too much detergent may have been used for the amount of soil in the load. |
| Ensure that you are using a HE Low Sudsing or Front Loader type detergent. | |
| Wait for suds to dissolve (about 20 minutes). | |
| Rinse clothing using the RINSE and SPIN cycle, or run through another cycle. | |
| For a bulky load, press down as far as possible and press START/PAUSE. | |
| The LID LOCK light is flashing | Check that the lid is closed. |
| Press START/PAUSE. | |
| The service light (spanner icon) is flashing | Turn your washer off at the wall. |
| Wait 1 minute and turn it back on. | |
| Check your washer is level | |
| Remove load and retry. | |
| Put through a RINSE and SPIN cycle. |
Fisher Paykel CleanSmart washer error codes
| Error code | Solution |
|---|---|
| "no hot" (no hot - 1 am not getting any hot water) | Check that the hot water supply has been turned on. |
| Your hot water supply may not be hot enough to maintain the selected water temperature. Select a lower wash temperature | |
| Check that the inlet hose filter is not blocked | |
| Check that the inlet hoses are not kinked or squashed | |
| Check that the inlet hoses have been connected to the correct taps | |
| The flow rate of the supply water may be too slow | |
| "no Cld" (no cold - 1 am not getting any cold water) | Check that the cold water supply has been turned on |
| Your cold water temperature may exceed the recommended limits | |
| Check that the inlet hose filter is not blocked | |
| Check that the inlet hoses are not kinked or squashed | |
| Check that the inlet hoses have been connected to the correct taps | |
| The flow rate of the supply water may be too slow | |
| "no tAP" (1 am not getting any water) | Check that the taps have been turned on |
| Check that the inlet hose filters are not blocked | |
| Check that the inlet hoses are not kinked or squashed | |
| Check to see if the drain hose is too low or is pushed into the standpipe too far. This will cause the water to siphon out of the machine | |
| The flow rate of the supply water may be too low | |
| "out oF bAL" (out of balance) | Wash load is out of balance |
| Ensure the machine is stationary and manually redistribute the load | |
| Check your machine is level | |
| "Sud LOC" (suds lock -1 have too many suds) | Your machine has a suds build-up. Too much detergent may have been used for the amount of soil in the load |
| Ensure that you are using a HE, Low Sudsing, Matic or Front Loader type detergent | |
| Wait for suds to dissolve (about 20 minutes). | |
| Restart the cycle from the start (do not add more detergent). | |
| Check the standpipe height does not exceed 2400 mm | |
| If using the DUAL WASH option, reduce the amount of detergent placed in the detergent dispenser | |
| "Lid LOC" or "Lid OPn" (lid lock or lid open - 1 can't lock the lid or the lid is open) | Check that the lid is closed |
| Press START/PAUSE | |
| If the symptom persists, call your Fisher & Paykel Authorised Repairer | |
| "too FUL" (too full - 1 am overloaded) | Your machine is overloaded and cannot continue the cycle |
| Ensure the machine is stationary and remove items until the remaining ones can move freely. Check that the machine is not siphoning |
Fisher Paykel Ecosmart washer error codes
| MUSICAL SERIES OF BEEPS EVERY 5 SECONDS AND... | POSSIBLE SOLUTIONS |
|---|---|
| HOT water temperature light is flashing. | Hot faucet has not been turned on. |
| Inlet hose screens may be blocked. | |
| Hot water supply is not hot enough to maintain the wash temperature you have selected. Select a lower wash temperature. | |
| Inlet hoses connected the wrong way around. | |
| COLD water temperature light is flashing. | Cold faucet has not been turned on. |
| Inlet hose screens may be blocked. | |
| Inlet hoses connected the wrong way around. | |
| Cold water temperature exceeds recommended limits | |
| HOT and COLD water temperature lights are flashing. | The faucets have not been turned on. |
| Inlet hose screens may be blocked. | |
| The drain hose is too low and the water is siphoning out of the machine. | |
| The flow rate of the supply water is too slow. | |
| HIGH water level light is flashing. | The machine is overloaded and can not agitate. |
| Ensure the machine is stationary. Remove items until the remaining ones can move freely. | |
| Select a higher water level. | |
| First RINSE light or SPIN light is flashing. | The machine has a suds build-up. (Too much detergent may have been used for the amount of soil in the load). Wait for suds to dissolve. Rinse clothes using a deep rinse. |
| First RINSE or SPIN light is flashing as well as the SPIN SPEED light. | Wash load is out of balance. Ensure the machine is stationary. Manually redistribute the load. Check machine is level. |
| Lid Lock light is flashing | Make sure the lid is closed. Press START/PAUSE |
| Single beep every second and the pattern of lights is unfamiliar. | 1. Unplug machine from the wall. Wait 60 seconds, plug back in and operate machine. |
| 2. If the fault re-occurs repeat step 1. |
Fisher Paykel FabricSmart washer error codes
| Error code | Solution |
|---|---|
| "My load is OUT OF BALANCE" | Wash load is out of balance |
| Ensure the machine is stationary and manually redistribute the load | |
| Check machine is level | |
| "I am not getting any HOT WATER" | Hot water supply is not hot enough to maintain the wash temperature you have selected. Select a lower wash temperature |
| Inlet hose screens may be blocked | |
| There may be a kink in the hose | |
| Hot tap has not been turned on | |
| Inlet hoses connected to the wrong taps | |
| The flow rate of the supply water is too slow | |
| "I am not getting any COLD WATER" | Cold tap has not been turned on |
| Inlet hose screens may be blocked | |
| There may be a kink in the hose | |
| Inlet hoses connected to the wrong taps | |
| Cold water temperature exceeds recommended limits | |
| The flow rate of the supply water is too slow | |
| "I am not getting any WATER" | The taps have not been turned on |
| Inlet hose screens may be blocked | |
| The hoses may be kinked | |
| The drain hose is too low or the drain hose is pushed into the standpipe too far and the wate is siphoning out of the machine | |
| The flow rate of the supply water is too slow | |
| "I am OVERLOADED" | The machine is overloaded and can not agitate |
| Ensure the machine is stationary | |
| Select a higher water level or remove items until the remaining ones can move freely | |
| Check the machine is not siphoning | |
| "I have TOO MANY SUDS" | The machine has a suds build-up. Too much detergent may have been used for the amount c soil in the load |
| Wait for suds to dissolve (about 20 minutes) | |
| Rinse clothes using a deep rinse, or run through another cycle | |
| "I can't LOCK THE LID" | Make sure the lid is closed |
| Touch START/PAUSE | |
| If the symptom persists call your Fisher & Paykel Dealer or Authorised Repairer |
Fisher Paykel FabricSmart WA8060P washer error codes
| PROBLEM | DISPLAYED AS | WHAT TO DO |
|---|---|---|
| The washer is not getting any hot water. | no hot | Hot water supply is not hot enough to maintain the wash temperature you have selected. Select a lower wash temperature. |
| Inlet hose filters may be blocked and should be cleaned or replaced. | ||
| There may be a kink in the hose. Undo the hose to remove the kink, and reattach. Damaged hoses should be replaced. | ||
| Ensure hot tap has been turned on. | ||
| Check inlet hoses are connected to the correct taps. | ||
| The washer is not getting any cold water. | no Cld | Ensure cold tap has been turned on. |
| Inlet hose filters may be blocked and should be cleaned or replaced. | ||
| There may be a kink in the hose. Undo the hose to remove the kink, and reattach. Damaged hoses should be replaced. | ||
| Check inlet hoses are connected to the correct taps. | ||
| Cold water temperature exceeds recommended limits | ||
| The flow rate of the supply water is too slow. | ||
| The washer is not getting any water. | no tAP | Ensure taps have been turned on. |
| Inlet hose filters may be blocked and should be cleaned or replaced. | ||
| There may be a kink in the hose. Undo the hose to remove the kink, and reattach. Damaged hoses should be replaced. | ||
| The drain hose is too low or the drain hose is pushed into the standpipe too far and the water is siphoning out of the washer | ||
| The flow rate of the supply water is too slow. | ||
| The washer is out of balance. | Out oF bAL | Wash load is out of balance. Ensure the washer is stationary. Manually redistribute the load. |
| Check the washer is level | ||
| The washer has too many suds. | SuD LoC | The washer has a suds build-up (too much detergent may have been used for the amount of soil in the load). Wait for suds to dissolve (about 20 min). Rinse clothes using a deep rinse. |
| Check the standpipe height does not exceed 1200 mm. | ||
| If the symptom persists, call your Fisher & Paykel dealer or Authorised Repairer. | ||
| The lid can’t lock or the lid is open. | Lid Loc, | Make sure the lid is closed. |
| Lid oPn | Touch Hi | |
| If the symptom persists call your Fisher & Paykel dealer or Authorised Repairer. | ||
| The washer is overloaded. | too FUL | The washer is overloaded and can not agitate. Ensure the washer is stationary. Remove items until the remaining ones can move freely. |
| Select a higher water level. | ||
| The washer has stopped. | P:r Cut | The power was cut to the washer. The washer will restart automatically. No action is required. |
| The washer has stopped. | Adr | The Ml or ‘Power’ ® button was touched and the washer was inactive for 3 minutes. The washer will automatically drain to a safe level. Touch any button to stop autodraining then touch to resume the wash cycle. |